Practice Management

What youd ask and what youd never think to ask a leading voice of veterinary medicine.

The employer-employee relationship holds hidden dangers for practice owners.

Guest host Dr. Sarah Wooten relates a real life tale of being bullied in the veterinary clinic, and shares expert advice from Sheila Grosdidier, RVT.

Q. My hospital would like me to take on call shifts of 10 to 12 hours, where Id return to the hospital from home as needed. Being called in would be unusual, as emergency work here is infrequent and our capabilities are limited. How should I charge for these shifts? The hospital cant afford my regular hourly wage, but if I charge on production, I wont make enough money.

A letter writer didnt think veterinary consultant Mark Opperman took a claim of sexual harassment seriously enough, but Opperman says different.

These programs introduce new hires to a clinics patient care, client service and practice operations.

Find out if you've done everything you can to prevent violent assaults at your veterinary practice.

Offering support to every client faced with difficult decisions about their pet may reduce negative incidents and endear clients to your practice.

Veterinary clinics often have everything a perpetrator is looking for.

A greater level of flexibility in your veterinary career comes with increased responsibility.

Management and team members: Use the advice and tools here to clear the path to higher team pay.

Renowned speaker and writer bridged the worlds of human healthcare and veterinary medicine.

When its time to move on to a different job or another practice, its important to leave the right way. Use these tips to say goodbye on good terms.

Some pet owners are still confused about health or wellness plans. Some believe its a form of insurance or that it covers everything their pet needs while theyre enrolled. The answer lies in good communication.

Do you know what factors influence your pay? And would you be willing to work someplace else if you could earn more?

Shawn McVey counsels a manager who's struggling with a veterinary technician and receptionist who frequently call in sick.

I wiped my hand on someone else's sleeve and unleashed a cascade of events that proves that every practice needs a solid sexual harassment policy in their employee manual.

The Equal Employment Opportunity Commission offers a template for veterinary practices' handbooks.Read about one experience that demonstrates why every practice needs a sexual harrasment policy in its handbook.Harassment and Discrimination

Pet insurance could be a wise choice for many of your clients. If youve never researched pet health insurance options, now might be a good time to start.

The course, "Quality Management for the Veterinary Clinical Pathology Laboratory," is designed to provide an introduction to and practical application of quality management in the veterinary clinical pathology laboratory. It is given in two parts (Part I and Part II). Part I is a prerequisite for Part II. In Part I, participants will be introduced to theories of management and concepts vital to quality planning. Examples of ISO-based and GLP standards are included. Laboratory design, Westgard Rules, QC Validation and Sigma Metrics are covered.

Transparency helps avoid nasty veterinary client surprises.

Its time to adjust your strategy.

What to do if your high performers suffer from a bad case of "Not THAT again."

Tweak your turns of phrase to stop sabotaging your exam room conversations before you even start.

Shawn McVey counsels a veterinary manager who's constantly second-guessed by her boss.