Practice Management

We can't ignore our place in client education and more responsible pet adoption anymore.

Emphasize these 5 things to educate clients on reputable breeders.

Disaster strikes during a routine veterinary appointment when the client resists the practice's vaccination recommendations. What would you do?

Losing a housemate can be hard on the entire familyincluding the other pets. Point clients with surviving pets to this handout for solace and tips.

Check out these resources, join the pet happiness revolutionand tell us how it's going!

Ease of doing business trumps exceeding expectations for clients.

Use this tool to improve client communication and save time.

Download this sample survey to see if clients think working with your veterinary practice is too hard.

Floppy needs his playtime and exercise just like humans do! Rabbit owners can use these tips and tricks to get everybody hopping.

It can be hard to tell when Floppy's feeling painful. Pet owners can use these tips to learn more about rabbit pain.

If pet owners are in despair over their bird's feather picking, have them use this handout to understand more about this common (and frustrating) problem.

Help new bird owners prepare for their feathered friend's arrival with these tips.

Use these tips to make your feathered friend's roost a safe and happy home.

Energetic and inquisitive ferrets need plenty of play to stay in tiptop shape. Have pet owners try these tips.

Your client wants a playful pet, but works all day. Maybe they should try a ferret!

Ferrets suffer from parasites just like dogs and cats. Help ferret owners learn more about how they can prevent parasites on their favorite furry friend.

Veterinary Economics Editor Brendan Howard seizes this "casual Friday" opportunity to broach the touchy subject of dress codes. Does your veterinary hospital have one?

Its a crime to let parasite education be boring or ineffective. Use these tips to spotlight arresting information to help pet owners offer their pets the best care.

Run-of-the-mill practices do OK, but yours could be amazing with a little more attention to client service.

We should reach for drugs early and often in the Fear-Free approach to veterinary practice.

Because of climate change the domain of these giant toads is expanding, so make sure you're ready to recognize and handle these toxic cases.

Fritz Wood and friends will show you the way.

What youd ask and what youd never think to ask a leading voice of veterinary medicine.

The employer-employee relationship holds hidden dangers for practice owners.