Client Relations & Marketing

Client handout: What to do for my dog's itchy, sore ears?

Share these fun feline tidbits with your clients on social media.

Special report from CVC Washington, D.C.

dvm360 News Channel Director Kristi Reimer reports a tip from Dr. Jeff Werber about boosting your online presence ... with less of an "ick" factor if it feels a little weird.

Implement this action plan to deal with your volatile veterinary clients-and avoid any dangerous situations in the process.

Get more cat clients in your door-and keep them coming back-with this feline-friendly advice.

Client handout: What is good healthcare for cats?

Many veterinarians worry about how online critics might-or are-affecting their business, but those reviews can also take an emotional toll.

If you want more feline patients flocking to your veterinary hospital, see how many of these cat-friendly concepts you can implement in practice.

A recent study uncovered the differences between dog owners and cat owners and looked at how those differences affect clients' attitudes toward veterinary care.

The obstacles to regular veterinary care are often the same for the scruffy barn cat as the pampered high-rise feline. The solution may be to use different tactics to get culturally different cat owners to comply.

Start here for cat-friendly hospital design resources and success stories.

Turn negative reviews into positive opportunities for your veterinary clinic.

Incorrect answer: Image Quiz: Fragile, hyperextensible skin in a dog, question 2

Correct answer: Image Quiz: Fragile, hyperextensible skin in a dog, question 4

Correct answer: Fragile, hyperextensible skin in a dog, question 1

Use these tips and ideas from the Windsor Veterinary Clinic in Windsor, Colo., to ease the pain and strain of a veterinary visit for pets.

7 steps to make your practice comfortable for pets in pain

Get past clients' bias against spending money on veterinary services for cats with the dvm360 Leadership Challenge.

Reexamine your views for the benefit of pet owners and associates.

Communicate with clients for a clear path to pain management.

Listen as Dr. Ilona Rodan offers examples and tips to make cats more comfortable at your practice and reduce their fear of the veterinarian.

Certain situations can get heated?quick. Get them under control before a tough exchange turns into much more.

Get past clients' bias against spending money on veterinary services for cats with the dvm360 Leadership Challenge.

BizQuiz: How cat-friendly is your practice? Answer 8. a

BizQuiz: How cat-friendly is your practice? Answer 7. a

BizQuiz: How cat-friendly is your practice? Answer 4. b

BizQuiz: How cat-friendly is your practice? Answer 6. a