Client handout: What to do for my dog's itchy, sore ears?
Why client service representatives matter
Client service representatives are essential communicators, care coordinators, and compassionate advocates at the core of every veterinary team
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It's time for evidence-based continuing education for CSRs
Jill Clark, DVM, returns to the Vet Blast Podcast to discuss client service representative education and why it is needed
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How Do I Say...? When clients can’t see their favorite doctors
These scripts for confident client conversations are compassionate and provide options to help ease pet owners’ concerns
Lessons from Eli: A veterinarian's perspective on pet love and loss
On this episode of The Vet Blast Podcast presented by dvm360, Adam Christman, DVM, MBA, and Tyler Primavera, DVM, explore the world of grief through Primavera's recently published children's book
Home hacks for geriatric dogs and cats
Practical tips for veterinary teams to share with pet owners
Veterinary visits decline as clients face rising costs, data reveals
A white paper by Vetsource found that the time between client visits increased by 48% from 2023 to 2024 compared to 3 years ago.
