John Volk

A data dive yields insights on becoming a Cat-Friendly Practice through the American Association of Feline Practitioners—and how satisfied veterinary hospital owners and managers are with the results.

One important fact: Clients who enroll in these bundled-services plans spend 57 percent more per patientor nearly $300 a year.

Get more cat clients in your door-and keep them coming back-with this feline-friendly advice.

A recent study uncovered the differences between dog owners and cat owners and looked at how those differences affect clients' attitudes toward veterinary care.

Get past clients' bias against spending money on veterinary services for cats with the dvm360 Leadership Challenge.

As you ring in the new year, take a cue from practices that are seeing increased veterinary visits during a time when most others have experienced the opposite. This article reveals their secrets.

In 1989, Steven Covey published one of the most successful self-help books ever written.