Client Relations & Marketing

Red gums, bad breath? Help veterinary clients understand the importance of oral health using these handouts as part of your practice's client education campaign.

This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss dental care with your team and clients. (With an educational grant provided by Virbac)

Use these handouts as a communication tool to help new pet owners decide the level of energy that matches their lifestyle.

Use these handouts to help your clients understand the key training points required when introducing a pet into their family.

Use these handouts to make sure clients have all the information they need to make a decision about getting a young animal or an adult.

Use these educational videos to make sure clients have all the information they need to make a decision about getting a young animal or an adult.

This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss puppy and kitten care with your veterinary team and clients. (With an educational grant provided by Veterinary Pet Insurance)

A step-by-step plan for a more humane approach to companion animal care.

Best Care Animal Hospital (BCAH) is a hypothetical seven-doctor companion animal practice serving a large metropolitan area in the Northeast. The practice has been in existence for more than 20 years, but Drs. Cynthia Smith and Ronald Topps purchased the practice from the original owner about five years ago. Since then, the practice has grown tremendously and is well known for providing excellent veterinary care and service. Drs.

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For today's veterinarians and team members, time is limited. Use these efficiency-boosting changes to steal back some of those precious minutes lost and keep your focus on pet care.

When a compassionate veterinary house call ends in a distressing euthanasia, who is to blame?

When a pooch tinkles in the waiting room or a pet needs a muzzle, code words can put a positive spin on delicate situations.

Due diligence is deserved when recommending funeral services for pets.

List of references used by W. Dane Foxwell and Andy Roark, DVM.

If my veterinary clients feel half as good as I did after visiting the 'Michael Jordan of shoeshines,' I'll be thrilled.

But you don't have to have butler-style service to win new clients and keep existing clients happy.

Top 10 flea myths

Use this handout to make sure you collect a thorough flea control history from veterinary clients.

Use this handout to talk to veterinary clients about why their home is an ideal environment for fleas to flourish.

Use this handout to debunk common myths about fleas and flea control.

Mark's line in the sand

Mark's line in the sand

dvm360 community platform announcement

Matt Meeker, co-founder of the house call veterinary service BarkCare, advises other entrepreneurs to center their energies on serving clients and their needs-the specifics will come later. Listen as he explains this process.

Q: We're getting some clients who don't want to pay for and don't see the need for some at-home pain control drugs. Can you offer us any tips for explaining the value and importance of pain control for pets?

Put these feline-focused handouts to work for your veterinary clinic today.