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Articles

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Q&A: Taming team member tardiness

Short of termination, how can I discipline a team member who is habitually late for her shift?

Let's talk about money part 2 (Proceedings)

Marianne answers the phone in your practice and the caller inquiries-" How much does it cost to??"

Making your marketing work for your practice: part 2 (Proceedings)

Sometimes we try to "pack" so much in that we make the message fuzzy. Stick to one idea/one thought. Know what you want and create a message that says that.

Marketing investments in a down economy (Proceedings)

Feeling the tight squeeze? Don't stop marketing find out what you should invest in with a struggling economy.

Pet owner spending- are happy days still ahead? (Proceedings)

What is a pet? More importantly why do people choose to become pet owners?

Making your marketing work for your practice: part 1 (Proceedings)

Do you wonder why sometimes you need to repeat the same message to staff or clients multiple times?

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