Business

It's past time to start focusing on the clients who have stuck with you during this recession.

A positive practice environment makes you-and patients and clients-feel happy, cozy, and right at home. Here's how to ramp up the good vibes.

HANDOUT ONLY. DO NOT LINK.

Are your clients getting lost in the fine print? Here's a resource to help them understand different plans, policies, and providers.

New tax laws make it easier than ever to collect deductions on new veterinary equipment.

Give your clients an adoption kit to help them train their brand new pet.

Your equine practice cash flow is weak and your stress is high. Turn your fever of anxiety into a plan to rejuvenate your inventory and heal your financial woes.

Use one-on-one time with clients to show them why our services are valuable.

Caffeine and sugar may get you through your day at the veterinary practice, but they won't get you to your happy place. Exercise your mind by exercising your body and your rights to healthy food.

Don't put your veterinary practice at risk. Find out about job applicants before they turn into team members.

Veterinary medicine isn't a game-so why are you playing hide-and-seek with clients?

How Velcro fits into urine collection.

You can't give all of yourself away at the veterinary practice or you'll wind up with nothing left. Learn helpful coping skills to stay happy and healthy at the animal hospital.

It's one of the most common chemicals in use today, but you'll need to take precautions before exposing your team members to formaldehyde.

Q: Our practice is doing OK financially, but I'd like to eliminate needless spending. What are some of the most common financial oversights in veterinary practices?

A treacherous journey reveals my not-so-pretty side.

Q. Our staff members seem lost and unmotivated. How can I get them back on track?

Having trouble getting through to your clients about parasite protection? Give them an up-close look at fleas in the exam room.

According to new research, foxes once ruled the roost as humans' favorite pets.

You may have your own opinions on the procedures, but what do your clients think?

Providing visual cues can help you become a better communicator.

Travel sheets improve communication and minimize missed charges during veterinary appointments.

A new book might help calm the fears of clients caring for a diabetic pet.

Luxury goods companies know their customers well. Could you apply their strategies to your veterinary practice?

Teeth brushing client handout

Q: Considering the low pay of starting salaries for veterinarians, how much debt should a student take on?

The AAEP will recognize those who go beyond the call of duty. Here are some ideas for how you can get involved, too.

Things are looking up, according to the latest revenue figures. But will they stay that way?