Client Relations & Marketing

Episode 56: Tips for talking behavior with clients and why it matters

On this episode of The Vet Blast Podcast, Steve Dale, CABC, emphasizes the importance of asking clients about behavioral concerns, offers advice on addressing the topic, and beyond.

How to maintain client loyalty by utilizing effective retention marketing

Check out these 6 steps for successfully implementing a retention marketing strategy at your veterinary practice.

VHA announces partnership with PetDesk

This collaboration will grant all VHA members with exclusive access to improved client communication solutions, simplify daily tasks, and beyond.

NJ animal hospital connects with community through goat yoga

Dr Robert Mankowski, co-owner of Mount Laurel Animal Hospital explains how offering goat yoga classes is providing the local community a fun and interactive way to learn about animal health.

Marketing to millennial veterinary clients and beyond

Learn how to steer more millennial pet parents to your practice by using effective communication, enhancing your social media content, and adopting a customer-centric approach.

The 2-minute phone call

An expert in practice management offers 4 tips to efficiently handle and increase the number of calls to your practice without compromising client service.