Business

AVMA's new website makes it even easier for pet owners to find you.

AVMA's new website makes it easier for pet owners to find you.

You're used to handling most aspects of running your veterinary hospital yourself. But sometimes it's best to ask for help.

Don't just talk about safety in your veterinary practice. Set procedures and routines to keep your staff out of danger.

New data reveal that many pets are treated more as family members than as animals.

If you're not already using social networking to promote your veterinary practice, you should be, a new study finds.

Future veterinarians can get a head start with this new interactive site.

Gary Glassman, CPA, who spoke at the CVC in Washington, D.C., says receptionists and technicians benefit from being aware these numbers.

Team members who feel more valued will perform better, a new study says.

Your patients need you to be sharp for each appointment, so take these steps to make sure your mind is prepared to meet every challenge.

Did you know that the #2 search engine in the world didn't exist six years ago? And most people don't even think of it as a search engine! What are we talking about?....YouTube, of course. If you regularly Google your practice's name, you should start doing the same on YouTube! You might just be surprised by what you find.

Social media is a quickly changing and ever-evolving area of the Internet that many practices are embracing in order to market more effectively, and to connect and build stronger relationships with their clients.

Before you jump into using all the tools social media has to offer your practice, it's important to take a step back and develop your practice's social media strategy. What is a social media strategy? Like with any marketing strategy, you need to develop a plan for accomplishing the goals you set forth.

In today's world, you and your veterinary team cannot expect to succeed without an Internet presence. The days of NOT having access to the Internet should be long over, in your mind.

Social media has caused a fundamental shift in the way we communicate. When most people think of social media, they think of Facebook...and they should. If Facebook were a country, it would be the third largest country in the world, right behind China and India.

It's not a glamorous title, but polishing your communication skills can help attract business from clients whose cats experience litter box problems.

Team members, listen up: A new study says preventable problems in pets are on the rise.

Client care about their pets, so they can become frustrated with your practice. Sometimes that frustration spills over onto paper.

The real reasons behind one of the veterinary industry's biggest problems.

Get a leash, on leashes.

Tame your tweets by avoiding these networking no-no's.

When clients complain that their pets are itchy despite the use of parasite preventives, help them understand the true cause of the symptoms.

Keeping an ambulatory practice on schedule is a challenge, but at least you can use these strategies to handle clients who knock your day on its rear.

Pet owners don't know as much as we think they do about taking care of their pets—and their ignorance is jeopardizing your patients' health. Here's what you can do about it.

Don't put your practice-or your veterinary team-at risk. Take these steps to fend off criminals before they strike.

Fort Collins, Colo. - A new company called VetDC will serve as a new arm of Colorado State University (CSU) to develop and market new products for the veterinary market.

Participants in the 2011 Bayer Veterinary Care Usage Study were asked whether they agreed with the following statements about using the Internet for their pet health needs:

Tweak your communication and practice protocols for big dividends in client compliance and service.