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Personnel Management
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Why difficult conversations are the most important ones to have
How communicating honestly leads to more productive and trusting relationships
PetVet365 becomes first Fear Free Certified hospital network
Plus, Amanda Brumley, DVM, discusses how Fear Free impacts patient care, client relations, and the human-animal bond
Is there a time and place for opinions?
When high-profile stories are in the news, avoiding controversial topics at work can be a challenge.
Can telehealth improve your clinic’s workflow?
How veterinary clinics can stay on top of the current deluge of cases
Detox your practice: how to eliminate toxic team members and avoid hiring them
Michelle Drake, DVM shares team management and hiring best practices that support a practice's mission, values, and culture
Why team members’ behavior matters
When it comes to managing patients who are anxious, a calm and understanding demeanor is helpful