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Get savvy with these 4 social media etiquette tips
Social media rules: Be yourself, ask questions of your audience, and don't talk only about pets.
Small-scale success: Butterfield Animal Hospital
A smaller, more intimate practice suits this California doctor-and his clients-just fine.
The dark side of the bond
Do some clients go too far in their attachment to their pets? If so, what do we do about it?
Watch out for employee rating sites
Take steps if disgruntled team members vent online.
10 ideas for increasing your veterinary dental services
Start this year off right-even if it is already February-with these ideas for winning dental healthcare and happy clients.
How to educate cat owners on the dangers of feline leukemia virus
A survey indicates large gaps in clients' knowledge of this deadly disease.
Video: Keep perspective and enthusiasm during slow economy
Karyn Gavzer points out the importance of proper perspective.
"I just can't afford it."
Today, you're more likely than ever before to say that you're seeing price sensitivity from clients. Yes, Mrs. Smith may still accept your team's recommendations. But it may take more education.
CE opportunities for managers
The dvm360 Veterinary CE Center includes upcoming and on-demand web courses in client service, practice management, and career development. Check it out!
6 steps to a healthy dog jog
Exercise is easier with a partner. Educate clients who want their dogs as running buddies.
Helping clients pay
The editors at dvm360 analyzed veterinary practices today and identified eight critical trends. Top of the list: More clients who can't or won't pay. We built this package to help.
Video: Shawn McVey says, "Don't be stupid" and explains how
Stop these easily avoidable mistakes in the owner/manager axis.
Video: How to hire the right candidate
Stressed about who to hire? Here's a guide to ensuring your new team member will be a great fit in your practice, courtesy of Debbie Allaben Gair, CVPM, president of Bridging the Gap in Sparta, Mich.
9 tips for using your team more effectively
How to get your team management skills up to speed.
States ranked by friendliness to small business
South Dakota and Nevada come out on top. New Jersey and Washington, D.C., fill out the bottom.
Are your canine patients protected from parvovirus?
Make sure clients are informed about their dog's vaccines.
Working dads want more time with kids
More than half of working fathers said they don't spend enough time with their kids.
Client handouts: Adult pet folder
Create an adult pet kit to help educate your clients about recommended wellness care for their adult pets.
Client handout: What to do if your pet is poisoned
Provide this handout to your clients so they'll know what to do if they suspect their pet has injested or been exposed to a poisonous substance.
Well-Managed Practice Staff Survey: Benchmarks 2011
Team members give input on practice.
2010 Hospital Design People's Choice Awards
The following veterinary hospitals have entered the 2010 Veterinary Economics Hospital Design Contest. Click each practice name to view the entry details.
The dvm360 Five - Episode 7
Watch news on cat healthcare, hiring new team members, and an online animated series about a veterinarian.
Americans' job satisfaction plunges to new low
Those without jobs may scoff, but U.S. workers are less content than ever.
Client handout: How to poison-proof your home
Give this form to clients to give them a room-by-room look at what they need to do to poison-proof their home for pets.
Well-Managed Practice Associate Survey: Benchmarks 2011
Associates give input on practice.
2010 Hospital Design People's Choice Award entry: Paradise Pet Hospital
Stats, floor plan, and photos of this 2010 Hospital Design People's Choice Award contestant.
2010 Hospital Design People's Choice Award entry: Pet Paradise Animal Hospital
2010 Hospital Design People's Choice Award entry: Bit & Spur Animal Hospital floor plan (large photo)
Large veterinary hospital floor plan of this 2010 Hospital Design People's Choice Award contestant.
2010 Hospital Design People's Choice Award entry: Hampden Family Pet Hospital
2010 Hospital Design People's Choice Award entry: County West Animal Hospital floor plan (large photo)