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|Articles|February 9, 2010

BizQuiz: Are you a great employee? (Answer 5a)

Taking the BizQuiz? This is the answer to Question 5.

5) A—Great!

You can’t have an upbeat, friendly, enthusiastic culture when team members can’t discuss personal information with clients or each other, according to Shawn McVey, MA, MSW, a Firstline Editorial Advisory Board member. “Weaving our own life experiences into conversations is a way we connect with people.” Emotionally intelligent employees understand and maintain these boundaries, says McVey, CEO of Innovative Veterinary Management Solutions in Phoenix.

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