
|Articles|February 9, 2010
BizQuiz: Are you a great employee? (Answer 5a)
Taking the BizQuiz? This is the answer to Question 5.
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5) A—Great!
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You can’t have an upbeat, friendly, enthusiastic culture when team members can’t discuss personal information with clients or each other, according to Shawn McVey, MA, MSW, a Firstline Editorial Advisory Board member. “Weaving our own life experiences into conversations is a way we connect with people.” Emotionally intelligent employees understand and maintain these boundaries, says McVey, CEO of Innovative Veterinary Management Solutions in Phoenix.
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