Practice Management

If the daily demands of veterinary practice management are causing you to fall behind in employee reviews, try this trick to be a more supportiveand efficientmanager.

Negative attitudes among veterinary teams can be considered “emotional cancer” that undermines performance and reduces productivity. Here’s how to identify it — and beat it.

Are you doing all you can to ensure that current and prospective clients get the right impression of your practice?

You have a prospective associate, but youre not sure how to compensate her based on her experience, or lack thereof, in the veterinary profession.

Be inspired by these top-notch, top 10 veterinary practice manager finalists.

"The Banfield Effect" is what CVC educator John Volk called it in a recent session. Thats when Banfield does it, so your veterinary practice wont. That may be a thing of the past if wellness plans are one growing wave of future medical care. So, yknow, if you want to know what to put in your wellness plan, why not take a gander at what we saw on Banfields website right now in their offerings?

Sometimes the practice owner is the last to know. Watch for these flashing signs of warning to get ahead of the curve.

Dont lose your head giving clients what they want: predictable, monthly payments to manage their pets wellness care over the year. Here are companies that can help you give them what they want.

Are you struggling to confront an employee in your practice who is falling behind or not performing up to snuff? Here are some tips to keep in mind when you need to have an uncomfortable conversation with an underachieving team member.

In theory, the more clients a practice has, the more success the practice is. But some clients, sad to say, just aren’t worth the time and effort.

Paying your bills and chipping away at your student loans as a veterinary associate? These strategies can help you build your incomeand practice top-notch medicine.

The American Animal Hospital Association/Veterinary Management Groups Chart of Accounts is now available, for free, to the profession.

An important part of life for any veterinary professional.

A nondisparagement clause might keep that toxic team member you fired from badmouthing your veterinary practice all over social mediaif its legally enforceable.

Ask the dvm360/VHMA Practice Manager of the Year: How long should I put new veterinary team members on probation?

Some companies today offer benefits that go well beyond health care and a 401k. Consider how these unique work perks could enhance the cohesion and productivity of your team.

You're there for managing, not parenting, says Mark Opperman, CVPM.

An abrasive senior technician is leaving distressed team members and neglected patients in her domineering wake. Dr. Greenskin thinks that if she owned the hospital, she wouldnt put up with such behaviorwould she?

You've gone fishing for the best veterinary professionals for your clinic, but you're only reeling in duds. Here are the tools you need to hook a legendary catch.

Why the hit HBO show has something to teach those who lead in veterinary medicine. Are you Stark, Lannister, a Direwolf or one of those misfit leaders? (Hint: I'm down with Khaleesi.)

For us, veterinary medicine is a form of friendship, and caring for hospice and palliative-care patients is a team activity that asks for attention, care and skill from every single team member in our hospitals.

The procedures may be minimally invasive for the patients, but they come with a steep learning curve and startup price for veterinary clinics.

Pained veterinary associates get the help they need in our first bonus-length Vets Ask Dr. Dave.

Lap of Love Veterinary Hospice co-founder sets the record straight.

Ask the dvm360/VHMA Practice Manager of the Year: A valued veterinary team employee is always late and weve tried talking to her with no success. What do I do?

While the financial problems plaguing veterinary education may hog the spotlight, this young veterinarian says its time to talk about the other issuesthose that occur behind closed doors and within closed mindsthat are making students sour.

Striking a balance between staff comfort and overhead cost is key in your veterinary hospital's protocol plan.

You can't stop your veterinary practice systems, your equipment, your team or even yourself from breaking sometimes. CVC educator Dave Nicol says its how you plan for and deal with the breakages that makes all the difference.

Veterinary team members can be inspired, motivated and invigorated by focusing on the right benchmarks. CVC educator and practice management guru Brian Conrad shares some of his faves ...

This how-to handout on performing a skin scraping will help improve your chances of catching an infection with mighty sneaky mites in veterinary patients.