Practice Management

Working in a helping profession, its hard to say no. But something has to give.

Both pets and their owners can experience anxiety during veterinary visits. Set them—and your practice—up for success with these tips for your waiting room.

How I used online surveys and feedback tools to soothe tension in a veterinary hospital.

Change is new and exciting. It can also be hard and terrifying. Here's how to get everyone on board when making the switch to Fear Free in your veterinary clinic.

If your team members meet certain thresholds, price breaks may need to be reflected in their W-2s.

Our veterinary hospital was caught in a practice-owner divorce. We weathered that storm by remembering our mission, showing sensitivity to each other and doing good work.

Checking in every six months, in a 360-degree format is what Katie Adams, CVPM, favors.

For many veterinary technicians, the cost of school just doesn't add up to the money they can make in a practice. Here's what vet techs told me about their debt, finances and frustrations as well as the passion that keeps them holding on.

The veterinary practice owner says they cant afford to include preventives in my ProSal pay. Is that fair?

The use of video marketing is growing exponentially. Here’s why you should integrate video into your online marketing efforts.

Practice management experts provide a series of short on-demand videos to help boost your practice's profitability. Sponsored by Henry Schein Veterinary Solutions

Troy Leonard, Director of Sales for Doctor Multimedia discussed modern marketing strategies for promoting veterinary practices, during a presentation at the NY Vet conference in New York City.

I got sick after decades of taking radiographs as a veterinary technician. Learn from my mistakes. Protect yourself.

The evolving landscape of veterinary practice ownership doesn't have to mean the end of independent ownership. Here's how to thrive in the face of increasing corporate consolidation.

This practice owner and Get Sh*t Done conference speaker counseled colleagues to wait for a bit after being away for a conference before terminating a problem employee.

This is what can happen when past employers arent honest about possible new veterinary hospital hires.

Mitigating conflict between team members requires a concerted effort. Here’s an effective approach that leaves everyone feeling like a winner.

After you get a complaint, but before you make a decision as a veterinary practice owner or manager about employee discipline or big process changes, this kennel-attendant-turned-practice-owner told conference-goers to ask themselves and others two important questions.

While speakers at Uncharted's Get Sh*t Done conference talked about branding, hiring and personnel management, they seemed to be telling a story about the power of stories: your team members' and your practice's.

Dr. Mike Paul stresses the importance of planning for retirement in a veterinary careerbecause the security prior generations had in government programs wont cut it anymore.

“At the end of the day, people won’t remember what you said or did; they will remember how you made them feel.”— Maya Angelou

Maybe, yeah, says this dvm360/VHMA Practice Manager of the Year entrant. There were more than two dozen separate packages when she came in, so she turned to the entire practice team to help her pare down and spruce up.

Muffle harsh noise and provide traction for unsteady feet with these inexpensive tools.

Almost all veterinary team members have pets, yet just like average Americans, the vast majority have no pet insurance for that proverbial rainy day. Have you thought about offering this employee benefit? Here are details on discounts from a few providers, plus one smart practice managers how-to for managing the plan.

When these veterinary employees got burned out on daily protocols, regular doses of education and affirmation built up their commitment muscles.

Lets get back to basicswith some advanced technology tipsto manage your hospital inventory better to cut costs, make more money and better serve patients and clients.

Share this short, to-the-point algorithm with anybody who's on the road to vet school ... or just starting to dream about a career as someone who TOTALLY spends ALL DAY playing with cute puppies and kittens (sarcasm, people).

Knowledge is power, and a simple formula can help even poverty-stricken veterinary students keep debt from snowballing.