Data Center: Levels of veterinary care clients want vs. what they'll pay for
In the January edition of the Veterinary Hospital Managers Association's Insiders' Insights, managers reported on the level of care they think their clients want for their pets when they're ill and what they think clients will pay for or may be able to afford. Ask yourself: Where do you think your clients fall? It's no surprise that there's a gap in these answers, showing that there's a need either for better client education about the benefits of paying for a higher level of care or perhaps new ways to help clients afford the treatment their pets need with more payment options.
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When cost is a barrier for clients: Navigating financial challenges
May 13th 2025In this Q&A article, Robyn Jaynes, DVM, director of veterinary affairs at PetSmart Charities, shares expert advice on how the veterinary profession can better support pet owners facing financial barriers to care.
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