Practice Management
2 questions for scary conflicts
November 6th 2018After you get a complaint, but before you make a decision as a veterinary practice owner or manager about employee discipline or big process changes, this kennel-attendant-turned-practice-owner told conference-goers to ask themselves and others two important questions.
Pet insurance: Rainy-day investing in your team?
October 19th 2018Almost all veterinary team members have pets, yet just like average Americans, the vast majority have no pet insurance for that proverbial rainy day. Have you thought about offering this employee benefit? Here are details on discounts from a few providers, plus one smart practice managers how-to for managing the plan.