Business

Look for a strong associate on your veterinary staff-and be prepared to dole out a little tough love.

It's better for team members to admit errors and work to correct them than to maintain a false sense of confidence, a new study finds.

Veterinary client handout and educational video: How to administer subcutaneous fluids

Microchipping is on the rise, thanks in part to a few high-profile lost-pet reunions.

It pays to shop around, but doing so is easier said than done for many veterinary practice owners.

You've probably had some, ahem, unique resumes come across your desk. Here's a look at what hiring managers across the country deal with on a daily basis.

"Not too high, not too low" doesn't work for fees. Veterinarians' low self-esteem could bankrupt our profession

When "say what you mean, and mean what you say" fails miserably in the veterinary exam room

It's a difficult decision that no pet owner wants to make. So here are a few ideas for helping clients pay for your services to keep their pets healthy.

Be informed and protect your veterinary practice from a bevy of legal headaches

The very best veterinary team members-and job applicants-do these things

Veterinary clients aren't kings and queens. It's OK to react reasonably when a client insists on special treatment

CVC Power Hour speaker John Volk presents ideas for building demand for your services.

As a veterinary practice owner, you're always looking for ways to run a more efficient clinic. Instituting an exercise program may help you do just that.

Give your clients this handout to help them minimize the stress involved with a trip to your office.

Take care of yourself so you can take care of your veterinary patients.

Camera crews will follow five large animal veterinarians to help consumers understand how the meat industry works.

Out in the truck, or inside the surgery suite: Take this quiz to find out whether a facility or a set of wheels would be best for your equine veterinary practice.

Good news for your veterinary clinic: Pet owners are spending more than ever.

Dealing with unhappy clients is just the beginning.

Learn how to make managers love you.

Even if you don?t see a reason for change, your front-office team members might.

Planning to make a large purchase for your veterinary practice? Don't ignore the important act of sweet-talking.

Giving back to your community may be a selfless act, but it could also result in major personal benefits for you.

Form: Customize this purging letter to get in touch with long-lost clients

Don't assume veterinary care is too expensive for certain clients. Some of them are willing to spend thousands in your clinic.

Are you looking to hire new veterinary team members? You may have trouble finding qualified applicants.

Use these clips to organize your veterinary patient files.