Business

Keep these four eco-friendly tips in mind when booking your next trip.

Help your veterinary clients start good dental care habits in puppyhood that carry over into adulthood.

These six benefits of waking up earlier are not to be ignored.

We meet countless people throughout our lives, but the secret to truly connecting with others is to make a conscious effort to share your time, experience and knowledge.

Learning how to manage stress and avoid negativity can have a tremendous impact on your everyday outlook — and your personal and professional success.

Here are four ways to be really happy with the person overseeing the subcontractors and job-site workers who are building your dream veterinary hospital.

Your veterinary clients want their cats to keep their claws. What they don't want is said claws on their furniture, carpet or any other forbidden-but-scratch-perfect place. Here's help.

The metric you should be measuring is client spend per year, says veterinary analyst John Volkand it's likely to be higher if you ease the sticker shock.

Does veterinary practice ever feel like a freaky episode of "Black Mirror"? It's often the clients. (Nope, its always the clients. Love 'em, but what the what?!) Here are five tales readers shared with us. Enjoy.

Use these five conversation starters to forge meaningful connections with your team.

Use these four tested and endorsed apps to monitor resilience, track change, generate reminders and practice meditation.

Joy Fuhrman, DVM, MBA, director of finance and operations for Shepherd Software, talks about how missed charges are a huge issue for veterinary practices.

Best-selling author David Allen's self-management matrix is based on varying levels of perspective and control.

He's a TV star, architect of Fear Free practice and a plain old practitioner. Come along and get to know this one-of-a-kind personality.

To the women in the veterinary profession whove been led to believe theyre bitches for being assertive: Its time to change that.

Just 41 percent would recommend the profession to a friend or family member; financial stress is a serious concern.

Networking events may not be an introvert’s ideal social situation, but they are a vital component of professional success. Here are some tips to help you make the most of networking opportunities.

Could your veterinary practices gossip policy get you in hot water with the National Labor Relations Board? Maybe.

Creating lifelong relationships with clients goes beyond providing good medical care. Your veterinary practice must deliver an experience that exceeds expectations.

Collaboration will ensure smooth implementationand you'll pick up important information.

Being a dog lover is more than just another box to check off on your dating profile, because if your date doesn’t dig dogs, you know it will never last. Dig, the dog person’s dating app, is here to help people meet the canine lovers of their dreams.

The battle of the bulge starts with your veterinary clients hearts and minds.

Check out this advice for how to respond to pet owners who say they can't pay for their pet's veterinary care.

The choice of your practice's retirement plan is a big deal not only for the staff, but for the employer as well, says Gary Glassman, CPA.

When it comes to treating clients right, veterinary practices might want to follow the lead of these successful businesses.

Forward booking while veterinary clients and patients are still in the exam room is far more likely to land you that next appointment than wooing with emails, text messages and phone calls.

When it comes to client communication, try using your BRAINS to lead the conversation.

Schooling and book learning didn't prepare me for the emotional, communication and management headaches that come with the harried job of the veterinary hospital manager. Come sympathize with my agonies-or, better yet, learn faster than I did.

Nobody in veterinary practice likes to talk about money, but everyone needs to. Would it help if you educated veterinary clients early about the kinds of options that most excite you and your team, whether pet insurance, payment options or preventive-care plans?

Dealing with a pack mentality is not what I signed up for when I entered the veterinary technology profession.