Business

Believe it or not, complaints can bond pet owners to your practice-if you handle them effectively.

Compensation: Case closed. Solve the mystery with this sample calculation.

Owners: Prepare your relief doc for success

Appreciate what makes general and emergency veterinarians different.

You've written your masterpiece-your equine practice's mission statement. So now what do you do with it?

An interactive map showing event details for the Companion Animal Parasite Council educational road trip July 22 to Aug. 7.

Q. My practice is providing a therapy I don't agree with. I'm concerned about what clients will think. Will this hurt my reputation? Should I quit?

A veterinary break room is no place for urine samples and chemicals.

When the dust clears around this place, maybe I'll find my trash can-and a new sense of perspective.

Increased equipment-buying incentive expires at year-end.

Officials say the trainer of Kentucky Derby-winning Big Brown administered too much bronchial dilator to another horse.

Want to keep your team members? Let them head to work with their dogs--or fish.

Court rules that Leona Helmsley's dog, Trouble, will receive just a fraction of what the billionaire designated in her will.

This 1969 article reveals that one of the profession's hottest conversations has been going on for quite some time.

If your kid's working this summer, read this.

New study finds female professionals are juggling work life and family life.

On-staff and volunteer veterinarians make this spay-neuter clinic work.

Lots of people are blogging, so maybe you should too.

Pet participation is the latest wedding trend.

BluePearl Veterinary Partners Inc. say their partnership offers a new paradigm in veterinary medicine.

International organization and Chinese authorities look for other ways to stem the rabies threat.

A veterinarian's gender doesn't matter to 75 percent of staff.

I get along just fine as the only male on the Veterinary Economics staff. In the increasingly female veterinary profession, can you relate?

Dr. Robin Downing shares her secrets to being a successful female veterinarian. Hint: She considers herself a businessperson.

See the relevant bits in federal law about asking questions of employees dealing with DEA-controlled substances.

A discussion guide with real-life client complaints and role-playing scripts to soothe pet owners.

Research from Cummings School of Veterinary Medicine also warns of impending shortage of doctors.

Dr. Robin Downing talks about the destructive storm and its aftermath in her small town.