Finance

There are lessons to be learned from the many companies that have disappeared in recent years.

While its true that Disney reigns supreme when it comes to delivering superb customer service, that fact is that not all customer service models can be equal. Heres how the Disney model hurts our professionand what we can do about it.

Heres an in-depth explanation of what you need to look at when searching for your dream site for your future veterinary practice, and why.

Building and opening a veterinary practice is a marathon experience that requires slow, steady and consistent effort. While you may have to sacrifice your time (and sanity) during the process, the payoff is well worth it.

In the past year, veterinarians, managers, technicians and other team members clicked on these personal finance articles to help them think about budgeting, expenses and retirement. Could they help you too?

A primer on Public Service Loan Forgiveness from the AVMA Econ team.

Every house, and every veterinary hospital, accumulates too much stuff. Join me as I offer the best tips Ive seen practice team members put in place to store things where everyone can find them and get rid of the things you dont need.

Should you buy or start a veterinary hospital? Here are questions to ask to figure it out and resource paths to help you explore your options.

Using her work as an associate and then locum tenens, this Hospital Design Competition Merit Award winner knew what she wanted: good-looking and clutter-free, with a much-needed break room for veterinary team members to decompress.

Practice chains are paying many times what the next generation of practice owners can afford for good veterinary hospitals. Associates feel left out in the cold. Find out what expert Karen Felsted, CPA, MS, DVM, CVPM, CVA, says about the alternative: starting up a practice with zero clients when you open your doors.

Corporate consolidators are snapping up veterinary hospitals. Associate veterinarians scramble to find good ones left. And practice owners who werent thinking about selling all of a sudden wonder if nows the time. Heres how the process works.

When it comes to benefit plan compliance, its often the case that you dont know what you dont know.

When I took a new job as hospital administrator after 26 years at a new veterinary practice, the differences in associate pay, standards of care and geography just didnt work for me.

Even if you dont run a payback period or breakeven analysis before you buy a new piece of equipment for your veterinary practice, you still need to (honestly) answer a few questions with your management team.

Entrepreneurial millennial Dr. Eva Evans told Fetch dvm360 Baltimore attendees that associates might need a little mentoring and encouragement to think about owning a practice.

In a change this large, communication and feedback are key to keep everyone on the veterinary team feeling comfortable, says Katie Adams, CVPM.

With the high cost of hiring and retaining veterinary practice employees, it's time to consider the mental health benefits of employee assistance programs (EAPS) to keep your team on track for success.

Founded to counter the corporatization of veterinary medicine, the Independent Veterinary Practitioners Association aims to represent the interests and needs of privately owned hospitals in North America.

Get a sneak peek into how practice ownership gets a makeover from Dr. Julie Reck at Fetch dvm360 in Baltimore, Kansas City and San Diego this year. (Hint: It's about leading and hiring.)

Life in veterinary practice can is messy, and that mess leads to a lot of laundry. Here's one veterinary architect's recommendations on a commercial washer that will stand up to the needs of a clinic.

What you charge and why are questions crucial to your businesss future. They signal the quality of your veterinary medicine and client service. And youre (probably) not thinking about them enough. Dont worry: The Veterinary Hospital Managers Association has a free white paper (this ones well-written) to help you.

Positive cash flow is the lifeblood of your veterinary business, but there is much more to managing cash flow of your hospital than just looking at the balance in your bank account.

What do diet, exercise and health have to do with veterinarians' finances? Quite a lot, it turns out.

Thinking of buying this advanced imaging technology for your general-practice veterinary hospital? A veterinary imaging specialist answers the money, time and space questions.

Or at least acknowledge them, because they're not going away. Veterinarians chime in on co-existing with pet merchants.

Ive been told veterinarians dont care about personal finance or retirement planning. If this is true, doctors, consider this a wake-up call.

Long running attention to details yields dividends for industry veteran.

Results of the 2018 Firstline Career Paths survey show 77% of credentialed technicians are paid hourly. Check out the rest of the data to see how each role in veterinary practice is paid and how much they make.