Show them the numbers!
Brian Conrad, CVPM
Brian Conrad, CVPM, has been the practice manager for Meadow Hills Veterinary Center in Kennewick, Wash., since 1999. During his tenure at Meadow Hills, the clinic has been named Veterinary Economics Hospital of the Year in 2001 and the 2004 Mid-Columbia Small Business of the Year. Conrad is a frequent lecturer for the Fetch dvm360 conferences and a contributor to Veterinary Economics and Firstline magazines. He was recently appointed to the board of directors for the Veterinary Hospital Management Association.
Veterinary team members can be inspired, motivated and invigorated by focusing on the right benchmarks. CVC educator and practice management guru Brian Conrad shares some of his faves ...
The veterinary practice administrator's job is to help the owner make a profit, says CVC educator Brian Conrad, CVPM. So-called "open book management"?owners sharing financial information with the team?makes this considerably easier. Surprised? Click the video to hear what Conrad has to say about "scoreboarding." Brendan Howard, dvm360 Business Channel Director, reports from CVC Virginia Beach.