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Want pet owners to say yes to recommendations? Try this.

June 11, 2015
Pam Weakley

Help clients do the best they can for their pets.

Not every client will want or be able to afford "gold standard" care. That's why presenting treatment and payment options is standard procedure, according to Pam Weakley, practice manager at Dickman Road Veterinary Clinic in Battle Creek, Michigan. Listen as she explains.

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