|Videos|July 29, 2015

Back office blunders, Episode 2: Talk to my pets psychic

Some clients' behavior becomes clinic legend. But how do you react when it's actually happening?

What would you do if a pet owner refused to give a medication because their pet's psychic said Fluffy didn't like the medicine? Watch how this team blundered-then email your solutions to handle this challenging client with respect to firstline@advanstar.com.

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