Technicians

Don't panic. Dr. Garret P's Guide to ER Life-Saving Procedures will provide answers to the ultimate question: How to perform CPR like a pro.

For rave client reviews and better patient experiences at your veterinary hospital, dont neglect the power of positive reinforcement for cats, dogs and people.

Socialization is an important part of a puppy's early life, and you want to make sure pet owners are choosing safe spaces for socialization that will not prematurely expose puppies to other pets or diseases.

"Blah, blah, blah $$$$$$$$$." Is this what clients hear when you present your treatment plan? Use these pro tips to cut through the sticker shock and focus on the high-quality care you offer.

DEK Bulldogs, Labrador retrievers and beagles are prone to it. Why, what is it, and what can be done?

Terminate damages to that all-important, sensitiveand expensivesensor and avoid a judgment day around your veterinary clinic. Bonus: Safety tips to protect your most valuable assetyourself!

Adopt a Fear Free mindset and make a change today.

Make veterinary clients feel all warm and fuzzy with these heartfelt-and potentially profitable-love notes.

One's an innovation, one's a cool song. Both can appeal to baby boomers. Here's how to set the computer-unsavvy free in your veterinary clinic with paperless practice.

Today's clients are different, but in many ways you've never consider, they might be the same as they've ever been. Delve into two important ways veterinary clients fear the wrong action far more than no actionand what you can do about it.

Appeal to veterinary clients' hearts and wallets with this client handout.

Good news: Today's pet owners are more aware of their pets' care options. Bad news: The same recommendation doesn't work the same way for every client. Lets work through a pain example in the veterinary clinic.

Confess: Are you frustrated by the high-demand, Google-happy discount divas and snapchat skeptics who ask everyone before they consult the veterinarian? Here's help.

Spray bottles, rolled-up newspapers and "No! Bad dog!" not your training cup of tea? Make sure your veterinary practice works with the right trainers with tips from behaviorist Dr. Lisa Radosta.

Thick, ropey saliva and a painful patient: Whats the deal?

Naturally clients have questions about the essential products they use for their own healthcare. Use this script to talk about natural products.

Use this interactive flow chart to help your veterinary clients keep Dr. Google in check.

Do you want more responsibility in your veterinary practice? Have you ever dreamed of joining the veterinary speaking circuit? You can do it. Heres help.

Enjoy technician Mary Van de Puttes tip on how to handle cat owners, because while the eye roll may not be the most effective client education tool out there, it may be the most satisfying.

Michigan State veterinary radiologist offers four tips to gain as much info as possible when you peek at your patients innards.

Here are five ways to improve your senior pets healthand maybe even his life expectancyby helping him get back to the things he used to do.

Dont be the lone star in your practice who can talk about ticks. Be a deer, er dear, and practice this sample tick talk with your veterinary team to bridge the gulf in otherwise rocky tick conversations with clients.

Help clients understand feral and outdoor cats can be a danger to their pet cats.

Pets only calm down and relax when you make the veterinary hospital feel like home sweet home.

Need to vent? Your fluids will flow with this quick tip to draw large volumes of fluids in your veterinary practice.

About 50 percent of horses appear to be susceptible to this toxin, which, in its dried form, bears a striking resemblance to alfalfa. Heres what you need to know to help horse owners prevent fatalities.

This veterinary behaviorist says patients taken to the back for testing and procedures might be better-behaved, but don't fool yourself: They're not happier or calmer away from most pet owners.

You might not examine your veterinary patients in low light, but there other places in the clinic where you can try this trick out.