Technicians

If you believe in the importance of pet dental health, it's easier to convince clients. Consider these marketing tips

This article provides an overview of how fluid is normally distributed in the body, what types of fluids can be given to correct any fluid imbalances, and how to calculate the volume of fluid needed for each dehydrated patient.

Veterinary patients with chronic oral disease requiring oral surgery benefit tremendously from what I call the analgesic triad: continuous rate infusions (CRIs), physiologically targeted post-operative analgesics and regional nerve blocks.

Using two-inch standard binder clips to induce pressure on the neck, just behind the ear, the researchers obtained positive results.

Start this year off right-even if it is already February-with these ideas for winning dental healthcare and happy clients.

NAVTA reports that the Academy of Veterinary Surgical Technicians has been established.

How to use mystery shoppers to improve client communications.

NAVTA reports that the Academy of Veterinary Surgical Technicians has been established.

Exercise is easier with a partner. Educate clients who want their dogs as running buddies.

Kara Burns, MS, MEd, LVT, receives the inaugural award

The Five is live from NAVC: new nutrition guidelines from AAHA, insights to get associates up to speed fast, and more.

NAVTA has created a certification process and is prepared to approve schools.

A new year full of possibilities and promises. Start it off right by adopting these stand-by New Year's resolutions that apply to both your personal and work life.

This phase of the Firstline Challenge will help you ensure you have what it takes to properly teach clients what they need to know about pet health.

Provide this handout to your clients so they'll know what to do if they suspect their pet has injested or been exposed to a poisonous substance.

Give this form to clients to give them a room-by-room look at what they need to do to poison-proof their home for pets.

Learn the first step toward understanding and valuing the differences among team members.

The final chapter of the Firstline Challenge prepares you to build strong bonds with clients by providing excellent service and education.

The barrage of queries can be head spinning. Keep your responses straight by following this advice.

These tips-two for dogs and one for cats-are easy to implement and will improve patient care.

How to address overconfident pet owners.

What to do when pet owners are upset over emergency bills.

Learn how follow-up calls help strengthen the client-clinic bond.

The next chapter in Dr. Michael Obenski's humorous look at client types.

Two team members sound off about the recent California declaw bans.

Create adult pet kits to educate clients and increase client compliance.

Cats that begin urinating outside of the litter box can be a challenge. Here's how to help pet owners deal.

Have clients laughing-and learning-in the waiting room with this creative educational technique.