Michelle Hainer
Articles
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Euthanasia: 7 coping strategies for veterinary team members
Clients aren't the only ones hurting when their pets are euthanized.
How to talk to someone you can't stand
Patients depend on your lines of communication with co-workers, so keep them open. Here's how.
What equipment can do for you and your practice
Using a new piece of equipment for the first time is like playing with a new toy. But the technology is more than just fun and games-here's how it can help you, your patients, and your practice.
How to say what you mean
You don't have to zip your lip. Just tune in to body language, tone level, and these other tips.
5 top client questions answered
The barrage of queries can be head spinning. Keep your responses straight by following this advice.