Michelle Hainer

Clients aren't the only ones hurting when their pets are euthanized.

Patients depend on your lines of communication with co-workers, so keep them open. Here's how.

Using a new piece of equipment for the first time is like playing with a new toy. But the technology is more than just fun and games-here's how it can help you, your patients, and your practice.

You don't have to zip your lip. Just tune in to body language, tone level, and these other tips.

The barrage of queries can be head spinning. Keep your responses straight by following this advice.