Technicians

Squirrels are all the rage in my practice's hometown. Here's how I let clients know they're not appropriate housepets.

A carefully-worded complaint can transform a negative into a positive. Here are five ways to switch fault-finding into fix-finding.

Ensure your requests are reasonable and lines of communication are open.

April Fool's! Learn about the Easter treats most dangerous to pets--seriously.

Here's how to wash four sticky ethical problems right out of your hair.

Using marbles can help scrape sediments off the bottom of liquid dewormer bottles.

Fluid therapy is supportive. The underlying disease process that caused the fluid, electrolyte, and acid-base disturbances must be diagnosed and treated appropriately.

If you don't follow the social-media code, you'll drive pet owners away. Here's what to do.

The first certification tests could come as early as next year.

Help clients learn about the basics of zoonotic diseases and parasites with these five handouts on toxoplasmosis, hookworms, tapeworms, roundworms, and Lyme disease.

An in-depth chart of common zoonoses just in time for the spring parasite explosion.

Photo gallery: How to make a cat-restraining bag (step 1)

This in-depth chart of six common zoonoses is just in time for the spring parasite explosion.

Don't wait for luck to happen. Go make it with this sage advice.

Saying the wrong thing to clients could result in misunderstandings about the care their pets need.

If you think a few days off will sweep away your woes, think again.

Photo gallery: How to make a cat-restraining bag (step 8)

Every team member has a part to play in starting technician appointments at your practice.

When clients schedule appointments with technicians instead of veterinarians, everyone wins. Find out if your practice could benefit from starting technician appointments.

Practice manager Kyle Palmer, CVT, offers guidelines for technician appointments, transitioning from technician to doctor appointments, and more.

A quick and easy way to de-stick medical tape

A prescription for labeling test samples

Examples of services that technicians can provide by themselves or with little supervision.

Photo gallery: How to make a cat-restraining bag (step 3)

Photo gallery: How to make a cat-restraining bag (step 4)

Here's how to leap over the top four hurdles to technician appointments from doctors and clients so your practice gets off to a running start.

Learn the benefits of scheduling appointments with veterinary technicians, as well as the pitfalls and the part each team member plays in setting them up.

Clients frequently express concern about the anesthesia their dogs or cats need for professional oral evaluation and care.