Technicians

On bad days, everybody's got it tough, but I say veterinary receptionists' duties take the prize.

Make your veterinary practice better, one step at a time, by implementing a way to track systems, procedures, and client preferences.

Help hesitant veterinary clients understand the importance of vaccinations.

You can scream and shout, but until you work your communication muscles, you'll never get through to your pet-owning clients.

Dig up the dirt on yourself before your future boss does.

Advanced medicine gives pets a chance in the fight against pet cancer, but it's important to protect yourself and your employees when dealing with these dangerous drugs.

Address behavior as part of pets' whole health.

In our high-tech world of e-mail, Facebook, and smartphones, it's getting harder every day to grab the attention of the people you work with-and people you serve. Consider these tips to make sure veterinary clients and co-workers hear your message every time.

I checked the inbox and there it was: My first piece of hate mail.

Q&A: How can we turn phone shoppers into veterinary clients?

Consider offering palliative and hospice care as option for terminal veterinary patients and their owners.

Q&A: How can I make a good impression at my new job?

Turn this trash into treasure for your overnight veterinary patients.

New rules mean new posters.

Whether you need to launch a new senior preventive care program or just give your existing one a boost, use these five steps to help veterinary patients age gracefully.

As cats age, they're at increased risk for health issues. Take these tips to heart and take care of your older veterinary patients.

New Iams Senior Plus diets are specially formulated to address the needs of older pets.

Veterinarians are in the best position to evaluate the nutrient needs of their aging patients and to provide owners with guidance about optimal nutritional support and proper food selection.

Image Quiz: Polyuria in a Pomeranian with a history of hair cycle arrest, Answer D

A compliment from one practice client gave me the confidence to get closer to fractious felines.

Personalize cups.

This former veterinary team member nearly starved her pet to death.

Use these steps to safely wrap and restrain a cat.

Here's what you can do to protect your legal rights after a layoff or termination-and plan for a brighter future.

Help clients offer their diabetic pets better veterinary nutrition to improve their health.

Q. How can I help clients choose the best pet insurance plan?

Document everything, and four other tips to help identify and report potential animal abuse

Getting the most out of your staff helps all involved.