Technicians

Our veterinary practice has a list of duties all team members are responsible for, but not everyone helps out. A few of us always get stuck doing all the work and staying late, and the manager chooses to ignore the issue because the team members who don't help are her cronies who always suck up and tell her she's right. There are many reasons I love my practice, and changing jobs just isn't an option right now. What can I do? -Cinderella

Consider these 10 tips to make dentistry urgent for your team members and for clients.

Sometimes you must say these two critical words to pet owners-"I'm sorry." Use this advice to sound sincere at your veterinary practice.

Keep the flea control conversation going year-round with these simple tips.

Expand your role even on a small team.

As a critical component to pets' health, dental care deserves more than your lip service. Here's what you need to know to script your team's message.

See Cleo's life in pictures and read her story.

See how four veterinarians from across the country achieve year-round compliance.

The smallest act of support and encouragement can change your veterinary colleague's life.

You've got questions, we've got answers. Here's what you need to know to understand the business you work for.

What goes on when the management team meets behind closed doors? Dr. Kevin Lowe and the leaders at Flint River Animal Hospital in Huntsville, Ala., are taking the mystery out of meetings by including their head technician, Slade McElroy.

Practicing these four communication principles will help bring more heart and compassion to your practice experience.

Stories about pet names help you keep track and give veterinary clients a chance to share why this particular pet is so beloved.

Here's a quick and easy way to organize feeding tubes and urinary catheters.

Use this tip to keep the urine in the fridge safe

Help clients make smart decisions about pet ownership and reduce pet overpopulation.

Use the exam room lights to indicate if the room is clean and ready to go.

With my loss fresh in my mind, keeping composure at work has been harder than I expected.

How do you do it-whatever it may be-better?

The final chapter of my pet's life was much harder than I expected. Here's how I'm adjusting to life after loss.

Use a mason jar to collect your accomplishments

Put parasites in their place with a symphony of tools that work together to create harmony for pets.

Common commercial rodenticide thought to be cause of poisoning.

Learn more about programs for technicians.

Help veterinary clients convert chunky cats into smart, stimulated felines.

This tip will help keep the environment quiet for clients during a euthanasia.