Owners

A veterinary team is torn between giving an irresponsible owner back his microchipped dog or letting a Good Samaritan who got him medical care take him in as her own.

You're there for managing, not parenting, says Mark Opperman, CVPM.

After 20 years in veterinary practice, I like to think back on the first angry encounter I had with a pet ownerand how Id do things differently.

You've gone fishing for the best veterinary professionals for your clinic, but you're only reeling in duds. Here are the tools you need to hook a legendary catch.

To help you arm up weve got all the resources you need, from client handouts to prevention toolkits, to help you and your veterinary client in battle.

You need to give an elevator speech to clients about your Fear Free certification. Let us do the talking for you.

Cat-friendly exam rooms and low-noise dog kennels are one thing. This veterinary architect offers a trio of ideas to pay special attention to birds, lizards, snakes and smaller mammals.

How much do you love your digital radiography system? Is it an obsession or just a fling? We asked survey-takers to share the opinions on what digital radiography does for their productivity in practice and what itll look like in the future.

We selected confessions from the Vet Confessionals Project that reflect the feelings of control (or lack thereof) that plague the profession.

We wont ask you to choose the blue or red pill, but CVC educator Dr. Dave Nicol has some compelling reasons for why you should unplug from the real-life Matrixand how to do it. (Bullet-dodging skills not required.)

From the first signs of pain to helping children and surviving pets who have lost their best friend, here are veterinary client handouts to help explain many important questions throughout.

Lap of Love Veterinary Hospice co-founder sets the record straight.

Lets get to know what these documents are, how they can help and why they might benefit your practice (and your wallet).

We asked, they answered: Heres the best advice veterinary practice software experts want the dvm360 audience to know.

Veterinarians feel the strain of clients financial limitations, but how do pet owners prepare when theyre not being informed?

We asked survey-takers to tell us about their experiences selecting, financing and practicing with a digital radiography system. Here's their sage advice.

Embrace the immediacy of the medium.

Data collection and analysis can be effective for tracking and maintaining veterinary clients. But is it worth it?

Veterinary team members can be inspired, motivated and invigorated by focusing on the right benchmarks. CVC educator and practice management guru Brian Conrad shares some of his faves ...

Dr. Google is so last-decadethese days clients are taking their pet-related queries to Siri, Alexa and other voice technology assistants.

Dr. Anthea Schick and her team weren't impressed with sketchy hair and saliva allergy test kits fooling pet owners. So they decided to do something about it.

Ask the dvm360/VHMA Practice Manager of the Year: The computers are great, the medical records are easy, but how exactly does anybody find the time to get their charting done with busy exam rooms?

Here's what your colleagues are doing to market to owners of senior pets, plus, some strategies for better client compliance along the way.

Ready to start your own practice from scratch and relish in its greatness? Hold your horses and give yourself the once-over before anything else.

20-year-old me was a strung-out vet med student who would come to learn five great life lessons after she graduated. And they're lessons every veterinary professional should hold close.

When it comes to successful transition to new (and old!) practice cultures after a clinic is sold and bought, you may feel like a big fish in a small pond. This advice should help. Come on in, the water's fine!

A well-thought-out letter of intent, much like an engagement proposal, can be the start of a beautiful relationship.

The world of veterinary medicine is always evolving. Should we really be staying stuck in time to keep private practices safe from corporate medicine?