Owners

What will Dr. Seasoned do when faced with a cash-strapped, long-time client and a patient who can be (expensively) saved? The corporate medical directors not going to be happy ...

You dont need a leadership role in your veterinary practice to act like (and be seen as) a leader. Heres how you can hone in on this special skill today.

Only you can crown the People's Choice Award winner. Get to voting!

What do diet, exercise and health have to do with veterinarians' finances? Quite a lot, it turns out.

A pet's life is enriched by regular veterinary visits and medical care, but is the circle of a pet's life really complete if you don't take into account the work of all the other pet service professionals in the country? Let's dig into the wild and woolly world of the building down the street: the pet store.

Asking pet owners, colleagues and the rest of the world to be nice to us is not going to solve our veterinary professions problems with burnout, mental health and suicide. Its time to better manage our emotional and conversational boundaries.

What can a veterinarian tell clients about cannabis products in a state where theyre illegal? Our ethicist wrestles with a scenario.

Thinking of buying this advanced imaging technology for your general-practice veterinary hospital? A veterinary imaging specialist answers the money, time and space questions.

Our library at dvm360.com has dozens and dozens of free printable PDFs for pet owners at your veterinary hospital. Actually, weve got dozens just from the past year alone.

Or at least acknowledge them, because they're not going away. Veterinarians chime in on co-existing with pet merchants.

Following the old adage an apple a day can improve mental health, too. Try this simple and inexpensive exercise to bring your team together.

National Dog Bite Prevention Week is coming up, and that means its time to think about your role in veterinary practice in keeping you and your team safe from frightened, biting dogs. Plus, resources to educate clients about preventing dog bites in the wider world.

When another doctors frustrated client shows up to your veterinary hospital door, I usually agree with the doctors diagnosis. Could it have been the communication that failed?

With client loyalty so important to a veterinary practices bottom line, your doctors and team members cant afford not to provide relationship-centered care.

Are you nailing the jargon-free, informative conversation about parasite preventives, parasite-related disease and the options to buy preventives in stores and online? Don't miss a chance to offer veterinary clients the reasons to buy the stuff from your hospital or internet pharmacy.

If this state law goes through, malpractice insurance for anyone caring for animals, including veterinary hospitals, could increase. Heres how it could happen as well as a look at a compromise that might hold off the drastic change.

Long running attention to details yields dividends for industry veteran.

A combination of factors have created an environment where there are more veterinary positions than doctors to fill them. Heres some insight from both perspectivesthe clinics and the candidates.

Veterinary recruiting is as intensely competitive as its ever been. Step up your game or get left in the dust.

OBrien Veterinary Group invests in the long game and the short game to fill its need for DVMs.

If the veterinary profession finds new ways to serve clients with limited finances, pets and practices will both be healthier, experts say.

Dont let pet owners, credit card vendors, banks or crooked team members pull the wool over your eyes. Check out the ways clients pay for services rendered and consider how your veterinary hospital stacks up when it comes to managing them.

Here are 14 free or relatively inexpensive paths to a happier, healthier pet, courtesy of a long-time veterinarian who knows what he's talking about. Print it for your own clients.

An ownership change causes growing pains.

Providing excellent customer service for pet owners who have a disability demands flexibility, sensitivity, resourceful thinking and kindness from your entire veterinary team.

Veterinary managers and team members have heard some crazy stuff when it comes to things pet owners hear come out of the mouths of pet store owners and employees. Take a deep breath and wade in

You need a fresh perspective. You need to breathe the air somewhere else. Break out of your veterinary practice world into a new city or a new country and get a new state of mind.

Here are my egg-cellent suggestions for making first impressions for lasting veterinary client relationships.