Business

Reworking your system can be all that's needed to increase client appointment compliance.

Practice consultant Sheila Grosdidier, RVT, went undercover to see how one practice flourished-or failed-in possible client satisfaction.

Veterinarian faces million-dollar lawsuits over accusations of gross negligence, animal cruelty and infliction of emotional distress after allegedly performing experiments on pets owners thought had been euthanized.

Matt Meeker, co-founder of the house call veterinary service BarkCare, advises other entrepreneurs to center their energies on serving clients and their needs-the specifics will come later. Listen as he explains this process.

An expert's opinion on a growing field.

This practitioner offers his family's plan for budgeting and working to pay down $110,000 in school debt.

Gary Glassman, CPA, provides a spreadsheet to analyze revenue generation, cost of equipment, cost of time and total cost per case to see if a move to digital is justified.

Veterinary Economics breaks down the top digital radiography systems.

Make DR acronyms make sense.

Make sure your veterinary clients keep these often-forgotten points in mind to ensure their next family road trip is a good one.

Gary Glassman, CPA, provides a spreadsheet to analyze revenue generation, cost of equipment, cost of time and total cost per case to see if a move to digital is justified.

Andrew Rollo, DVM, is a Veterinary Economics Editorial Advisory Board member and an associate at Madison Veterinary Hospital in Michigan that upgraded to digital radiography in December 2012.

A veterinary client's level of panic isn't necessarily equal with the level of trauma–big or small.

Stay up-to-date on the nominees with this resource guide.

Help clients understand what could be causing their pet's head-shaking and ear-scratching through social media.

This doctor disagrees about the danger of transporting pets back and forth between hospitals.

Final winner to be picked by panel of four expert judges and announced at CVC Kansas City.

Consultant, CVC speaker and content contributor will provide content to Veterinary Economics.

dvm360 News Channel Director Kristi Reimer reports a tip from Dr. Jeff Werber about boosting your online presence ... with less of an "ick" factor if it feels a little weird.

BizQuiz: How cat-friendly is your practice?

Use this report card to make sure clients understand what happened during their cat's visit and what your recommendations are for home care.

Inventory audit plan

Inventory audit tracking sheet

Data show cats aren't getting the veterinary care they deserve. Right now find out what you can do to appeal to cats and cat owners.

Turn a Debbie Downer's frown upside down and create positive energy to help your veterinary team members embrace change.

As pets age, their owners may resist dental care, insisting their pets are too old for anesthesia or offering up other myths when they turn down the care you recommend. Consider these tips to explain the value of dental care at every stage of life, including the golden years.

It?s important to warn pet owners that those unsightly wounds often signal an underlying issue-and getting to the root of the problem is critical.

Correct answer: Image Quiz: Fragile, hyperextensible skin in a dog, question 2