Business

Dealing with upset clients can be challenging for any veterinary team, but learning how to communicate effectively in these situations is crucial to the continued success of your practice.

Are you struggling to maintain your younger team members? Here are some practical strategies to help prevent the exodus of millennials from your practice.

Studies in human hospitals have shown that a facility’s design has a tremendous effect on both patient health and staff performance and well-being. It’s true in veterinary hospitals, too.

Are you looking to open your own practice? One way to do it while cutting costs and protecting the environment is to repurpose an existing structure into a veterinary hospital.

Planning a practice renovation or building a new hospital is a massive undertaking. Here are 5 ways you can save on construction costs for your project.

This 1-hour event is a must for veterinary practice owners, managers, and anyone involved in client communication and practice operations.

A hospital website that is both visually and emotionally inviting will generate more clients. Here’s how to make yours stand out.

Practice management software can make managing your veterinary hospital infinitely easier, but choosing the product that’s best for your business is no easy task.

Practice manager and regular dvm360 contributor Emily Shiver shares 10 questions you should ask at your next job interview.

With the completion of this deal, Merck Animal Health now offers products that address all of the most common internal and external parasites affecting dogs.

Data about Paycheck Protection Program use among practices, advice for borrowers, and a look at what’s ahead.

For veterinary practice owners, professional and personal goals and growth go hand in hand. Success is achieved through time, effort, discipline, and sacrifice—and a little professional guidance.

For most businesses, implementing change is fraught with challenges. That’s why it is crucial for veterinary practice leaders to be able to answer the staff question, “What’s in it for me?”

It’s no mystery that associate veterinarians, in an effort to figure out if their noncompete is enforceable, find themselves trying to solve, well, a mystery.

Check out this week's top headlines.

If 2020 has taught veterinarians anything, it’s that they need to be ready to adapt if they want to stay competitive.

Natural materials and lighting, a clean flow, and a warm design set the stage for a relaxing veterinary experience in this 2020 dvm360 Hospital Design Competition merit award–winning facility.

Three simple simple steps to ramp up your veterinary practice’s online security.

The insurance company Lemonade has announced that it now offers pet insurance in 33 states.

Cheryl Good, DVM, oversees the virtual interactions between The Bridge Club and the group’s newest offering, The Bridge Club Pets.

This exciting event is ideal both for recent graduates and veterinary professionals looking for new opportunities.

In Episode 3 of The Vet Blast Podcast, Dr. Christman talks with veterinary student Chris Hollingsworth about how and when he discovered his passion for veterinary medicine, and why diversity and inclusion is so important in the profession.

The VVCA will host its first summit virtually next month with the aim of helping veterinary practices navigate the world of telehealth.

Your hospital’s strategy doesn’t only determine whether you recoup costs and turn a profit. It can be a critical factor in helping clients make smart decisions about their pets’ care.

A simple process for managing an overwhelming to-do list can make you more productive — and less stressed — in no time.

Wading through the murky waters of what it means to be an at-will employee and what you should look for in your employment agreement.

A maiden study pinpoints wardrobe styles pet owners prefer from their veterinarian, uncovering links between attire and the levels of trust, confidence, and comfort clients associate with the doctor.

Congratulations to the class of 2020! As you prepare to enter the workforce, consider these tips to make your job search more fruitful.