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Emily Shiver, CVPM, CCFP, CVBL

Emily Shiver, CVPM, CCFP, CVBL, is regional director of operations at the Family Vet Group, headquartered in Chicago, Illinois. Shiver resides in Florida.

Articles

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Ask Emily: How can I increase senior bloodwork compliance?

Check out these 4 easy steps for increasing bloodwork compliance rates at your veterinary practice.

The 2-minute phone call

An expert in practice management offers 4 tips to efficiently handle and increase the number of calls to your practice without compromising client service.

Ask Emily: I’m an angry client. Hear me roar.

Experienced practice manager Emily Shiver explains how to defuse angry clients.

Spring cleaning: How to tidy up inventory at your veterinary practice

Consolidating and managing your hospital inventory can save money and streamline practice recommendations.

Ask Emily: Stop the bleeding: How to keep tabs on in-house use and waste

Experienced practice manager Emily Shiver shares her top 3 strategies for tracking in-house item use and waste at your veterinary hospital.

How to be more direct with your veterinary clients

Find out how to stop asking closed-ended questions and discover the power of “telling” your clients what their pet needs.

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