Emily Shiver, CVPM, CCFP
Find out how to stop asking closed-ended questions and discover the power of “telling” your clients what their pet needs.
My veterinary team is very uncomfortable going over treatment plans. What tools can I give them to be more successful?
Are you afraid of forward booking? Do you think it comes off as too pushy or intrusive? Dentists have successfully practiced this strategy for years. One obvious benefit: a sense of security that your client will return to your practice.