Phase training teaches new veterinary employees with outlined guides and tips

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These programs introduce new hires to a clinics patient care, client service and practice operations.

With training timetables and detailed goals, phase training programs offer practice managers a plan for welcoming new staff members. The programs  identify specific skills for a veterinary team member's job and explain how to develop them. Whether phone protocols, vaccine guidelines or staff policies are covered, the process ensures employees are immersed in the hospital's culture and understand the rules. There are customized outlines for different positions from kennel assistant to practice manager.

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Angela Elia, BS, LVT, CVT, VTS (ECC)
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