Practice Management

How should veterinary clinics confront a blatantly racist client?

Digital Empathy’s CEO Robert Sanchez offers useful social media strategies for attracting the right clients to your veterinary practice.

Research highlights the connection between the veterinarian-client relationship and attitudes toward veterinary care.

Warmth and charm welcome clients like family into this quick-growing Connecticut mixed animal practice.

On this episode of The Vet Blast Podcast, Dr Christman is joined by Dr Chris Pachel as they discuss some helpful nuggets for communicating with on-edge clients about behavior recommendations.

The Vet Recruiter founder launches new brand to help fill C-suite and board of directors positions within the animal health and veterinary technology industries.

The B2B technology company has introduced integrated pet curbside check-in and check-out, 24/7 live triage consultation and simplified billing to improve clinic workflow and reduce stress.

Here is a sneak peek at this week’s headlines.

On this episode of The Vet Blast Podcast, Dr. Christman is joined by CEO and cofounder of GoodVets, Ryan Joseph, who explains how to create a client experience that promotes positivity, trust, and efficiency.

The majority of veterinarians who wait to sterilize cats until age 6 months or older cited future health concerns as the driving force behind their recommendation.

Personal anecdotes often can be one the best ways to impart advice to your veterinary clients. Pet health insurance is a prime example. Sponsored by Nationwide.

If you’re hesitant about offering wellness plans at your veterinary practice, here are a few benefits to consider, plus tips for selecting the best plans.

Here is a sneak peek at this week’s headlines and industry news.

Find out how to eliminate toxic workplace cultures and create a nourishing environment, plus take a closer look at how the generational shift is impacting veterinary medicine.

Telemedicine has become a hallmark of positive change for the veterinary profession. Here’s how (and why) to use telemedicine at your practice, plus some tips for getting started.

The new platform, which supplants PetPro Connect, links pet owners with their veterinary practice for a host of services.

Check out these articles highlighting diversity, equity, and inclusion efforts in the profession, plus inspirational stories of resiliency, persistence, and determination.

Check out these simple and creative strategies for making your workplace more enjoyable for your team and your patients.

Help your team go from frazzled to focused with step-by-step processes and task checklists. Here’s why, plus tips to get started.

What would you do if one or more of your staff members refused to get the COVID-19 vaccine?

Here's a sneak peek at this week's industry news and headlines.

Economic trends propelled by the pandemic have placed veterinary practices in a good position for success, but now is not the time for complacency.

Petriage’s Pet Symptom Analysis tool uses a cloud-based system to help clients determine urgency of their pet’s symptoms and the need to seek veterinary care.

Meet Liz Hughston, MEd, RVT, CVT, LVT, VTS (SAIM, ECC), a self-employed relief technician with a passion for emergency medicine.

Accessing the client-patient circle of trust requires transparency, effective dialogue, and patience on both ends—and ensures trust and loyalty to your clinic.

Your veterinary team is integral to your practice’s success. Find out how to address negative behaviors and nurture a cohesive and positive workplace.

Experienced practice manager Emily Shiver explains how to defuse angry clients.

Understanding PCT (per client transaction), plus how (and why) it can help your practice flourish.

Understanding how to calculate your practice’s value will help you get the biggest bang for your buck.

Generally speaking, managers work in a veterinary practice, while leaders work on the practice. Which role you play depends on how you spend your time.