Practice Management

This free CE webinar offers straight talk about how to address the five biggest post-pandemic obstacles veterinary practices will face.

Are you taking advantage of the many apps available to help you increase productivity, communicate easily and make you laugh? Making use of technology can help you navigate both now and when the COVID-19 pandemic is behind us.

Here are 10 ways to show your veterinary team how grateful you are for their hard work and dedication during the COVID-19 crisis.

What we can all learn from rulers in ancient times about how to be good leaders—and good citizens—today.

Pet owners are largely enjoying the curbside service they're currently receiving at veterinary practices. Here's why, plus a look at strategies to implement now and after the COVID-19 crisis ends.

New research shows that pet owners anticipate lower prices—as well as good quality care—in Walmart-based veterinary clinics. Here’s how to compete.

How are your veterinary clients coping with all the major changes your practice has implemented in the face of COVID-19? One practice team shares their experience.

Experts agree that in the face of the COVID-19 pandemic, veterinarians need technology in their practices today more than ever. Whether you're a technology novice or an expert, there's always more to learn.

Among the many adjectives that might describe working in a veterinary practice, ‘dangerous’ is likely not among the first that come to mind. But maybe it should be.

The necessary changes veterinary practices have made to promote social distancing during the COVID-19 outbreak are sparking all sorts of ideas about new ways to run a veterinary practice once the crisis is over.

The coronavirus pandemic has generated more questions than answers so far, but a recent webinar outlines what we do know, including infectivity in animals, and what precautions pet owners and practices should be taking.

The need for social distancing during the COVID-19 pandemic has created fertile ground for the use of telemedicine in providing veterinary care. Here's what you should know.

A recent webinar for veterinary practice owners and managers shed some light on how to reduce workplace exposure to the novel coronavirus, and the legal rights and responsibilities when it comes to employees and their business.

As society evolves, veterinary practices must adapt to new norms. Today, gender is one of those areas where a “new normal” means you have to adjust how you address employees and clients who may not think as you do.

How to address young employees who aren’t staying in their lane.

Veterinary technician Janet McConnell shares some useful tips on how to introduce and onboard a new approved veterinary assistant.

There are no doubt lots of things your practice could add, but there are likely just as many that you could remove—much to the betterment of your veterinary hospital.

Maybe your state doesn’t enforce hazardous drug compounding rules today, but you never know when that might change. And the rules of USP <800> protect your veterinary hospital’s patients and staff as well as the environment. Learn more and consider whether your protocols and areas could use a redesign.

If clients are showing some resistance to scheduling with your hospital's new veterinarian, try these best practices to get them from "I'd rather not" to "Let's do this!"

Cross these items off your end-of-year veterinary checklist before entering 2020.

Here's what you need to know about managing millennials at your veterinary practice.

When clients won't accept your recommendation, could it be time to drop the price? Fetch dvm360 speaker Karen Felsted, CPA, MS, DVM, CVPM, CVA, encourages veterinary professionals to consider cost-based pricing.

The key to managing any toxicity in pets is early identification and timely treatment. Keep these common renal toxins in mind when obtaining veterinary patient histories and examining dogs and cats.

Sharing resources from her own educational journey on mental health, secondary trauma and burnout, Fetch dvm360 speaker Hilal Dogan, BVSc, CCTP, shared a pair of self-assessments and an urgent call for an important persons self-care—yours.

Could dentists teach DVMs a thing or two about business focus, scheduling and client service?

There's no one perfect way to craft a veterinary practice mission statement. But Fetch dvm360 speaker Bash Halow, LVT, CVPM, tried to sell attendees on one easy way to get started.

A dive into data yields insights on the decision to hire a practice manager undertaken by different-sized veterinary practices—and how satisfied the owners and managers were with the results.