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How to: Enter an exam room
Veterinary teamthere's more to it than "open door, walk through." Learn the benefits of the nonverbal messages you could be sending.
The usual suspects: Top 10 toxins poisonous to pets
These bad-boys of the toxicology world are dangerous to pets. Heres how to handle these cases.
Your clients yard has been treated for fleas and ticks, so theyre good, right?
Residential lawn care companies heavily advertise treatments purporting to keep fleas and ticks at bay this time of yearbut do they work, and are they safe for your veterinary patients?
How to chart associate salary
Heres how this veterinary practice COO/CFO uses two charts to inspire unmotivated doctors and eager new hires alike.
Sample script: Talk rabies vaccinations with cat owners
The my cat doesnt go outside excuse wont cut it anymore. Heres how to convert those resistant veterinary clients.
Stop hiring 'multitaskers'
You think you can do lots of things at once (or your boss thinks you can). But is multitasking in veterinary practice always the right choice? And is hiring people who think they can do five things at once really helping you in the long run?
You don't have to be a specialist to use ultrasound
Expert status isnt a requisite for getting most of the diagnostic information you need, says imaging specialist Dr. Rachel Pollard.
Bad online review got you down? 4 steps to right a cyber wrong
You can't control what a veterinary client says about you, your team members or your practice online, but you can manage the damage. Here's how.
A light in the veterinary profession
Dr. Dani McVety shares how inspiring young veterinarians reminds her of her own purpose in life.
Can that lawn service replace the use of flea and tick preventives?
Companies heavily advertise their flea- and tick-repelling sprays this time of year. Are your clients buying the hype?
When clients trust you enough to drop trou
Have you heard the one about the veterinary client who pantsed herself in the waiting room? Heres how it happened.
Midcentury modern meets veterinary care
This clinic in Door County, Wisconsin, with its clean lines and creative roofline, would make architect Frank Lloyd Wright proud.
Commentary: Early feline spay is the best way
According to this reader, not only is this better for the cat, but your veterinary client retention rates become healthy and strong as well.
Old School, New School: Dishing deep dark secrets
Delving into the innermost thoughts of Drs. Codger and Greenskin sheds new light on both sides. Time to learn about the meaning behind their motives.
Ask Katie: Cant work with them, cant find a replacement
When veterinary team members are shirking their duties and there isnt exactly a line of applicants willing to replace them, what are you to do? Our practice management expert Katie Adams, CVPM, has answers.
Journal Scan: Is tramadol the new placebo?
A recent study challenges the use of tramadol for canine osteoarthritis.
Anonymous employee surveys: Useful or a can of worms?
An employee surveys value far outweighs the difficult subjects it can bring up, says this experienced veterinary practice manager.
Practice pride keeps teammates satisfied
Practice pride keeps teammates satisfied.
Want to usher in Fear Free veterinary practice? Change yourself first
Just one team member can spark a full on conversion in the clinic.
Veterinary professionals deal with haters and internet trolls
Insults! Defamation! Bullying! Pet owners and animal activists can misbehave on social media with the best of them.
Equine vet techs deserve a seat
Before the day starts, on the way to every visit, and wowing horse owners: The equine veterinary technician is a must-have passenger (or driver) for great mobile equine practice today.
When pet owners and rescues ATTACK
Ever had folks enlist small armies of online commenters and reviewers to spam your social media channels? Yeah. Youre not alone. Two veterinary hospital managers share stories of freak-outs they faced.
Help veterinary clients face a noisy Fourth
Pet Anxiety Awareness Week kicks off right before a real fear-inducing holiday, Independence Day, with its fireworks, crowds and food hazards everywhere. Here are learning resources for your team and your veterinary clients.
Q&A: A vet tech with heart
Ed Durham, author of a new veterinary cardiology textbook for technicians, has a passion for his specialty, for education and for empowering his peers to do more.
A personal stress test straight outta Fetch
Were these veterinary conference attendees feeling compassion fatigue, burnout or secondary traumatic stress? Are you? Find out here.
Veterinary rehabilitation tips learned from human medicine
Stem cell therapy and platelet-rich plasma applications can be used across disciplines.
Letters to Vetted: Yeah, that IS how Id change vet school!
'If I ruled the world' Dr. Sarah Wooten would have done her education a little differently. These readers, largely, agreed.
Veterinary clients, hospitals not together on parasitology
A survey of veterinary teams and their clients yielded some buggy data. Namely, there was difference between what veterinary teams thought pet owners learned and valued, and what pet owners thought and valued. Is this you?
Handle concerns about the price of heartworm prevention
Money makes the world go round. Its also a large reason your veterinary clients wont give their pets the prevention they need for heartworms. Here are some tips from the experts.
High-flying planes in your hospital
The overhead horizontal plane is showing up in dvm360 Hospital Design Competition entries. Will it land in your own practice design?