
Unhappy customers are inevitable in any business. Here’s how to defuse the situation when one of your clients is seeing red.

Unhappy customers are inevitable in any business. Here’s how to defuse the situation when one of your clients is seeing red.

House Bill (HB) 1238—which strengthens the penalties for those convicted of excessive animal cruelty and gives immunity to any veterinary professional who reports suspected cruelty—marks a huge victory for both animals and the professionals who care for them.

Results from a survey conducted in Uganda revealed that poverty level heavily influences dog ownership and canine rabies vaccination coverage in that country.

A literature review reveals the effects of enriched foods on a number of health conditions affecting dogs and cats.

Social media is a great tool to reach pet owners and ensure they follow recommendations.

All good things must come to an end, and pets are nothing but good in their owners' eyes. Here's some advice from Dr. Mary Gardner on how to best handle those last moments, even when an unexpected entreaty arises.

Computed tomography has potential for evaluating the canine prostate, potentially adding to the tools that can assist practitioners with the diagnosis of prostate disease.

A new study brings good news to owners and veterinarians weighing treatment options for horses suffering from acute colic.

To attain genuine self-assurance, we need to understand the thoughts that may be holding us back.

Does rabies vaccination offer a nonspecific protective effect in dogs and, if so, what might this mean for children?

What you missed this week in veterinary world news: banning the sale of dogs and cats in Vancouver pet stores, dogs sniffing out cancer in a new Japanese trial, Bali tourists being tricking into eating dog meat, and more.

Expert insight on the number of cases and trends of heartworm disease throughout the United States, plus tips for improving client compliance with preventive medicines.

A practice owner calculates the return on her investment in Fear Free certification.

The rat grimace scale is a reliable way to determine pain levels in rats following surgical experimental procedures.

New recommendations support kitten spay/neuter by 5 months of age. Here’s why.

Effective veterinary practice leaders stay up-to-date with evolving human resources issues, including millennials, mentorship and the employee handbook.

Teleradiology can vastly improve diagnostic capabilities and patient outcomes, but only if it’s done right. Here’s how to ensure success.

Pet health insurance benefits your clients’ wallets, your patients’ health and your practice’s revenue. How do you get your clients on board?

Researchers have uncovered similarities in the cancer-associated stroma of dogs and humans, providing more evidence to support the field of comparative oncology.

If healthy pets are the mutual goal, why all the controversy?

Bullying — a common problem among health care workers — is detrimental to both employee morale and your bottom line. Here’s what you need to know.

Due to potential Listeria monocytogenes contamination, Vitakraft Sun Seed has recalled 16 lots of its macaw and rabbit food products.

United Pet Group has expanded its previous recall of rawhide dog chew products to include retail partner private label brands.

Are modern flea control products ineffective? A review of recent research answers this important question.

With three in four residences housing at least one pet, prospective new clients are well within your grasp.

Rich Ford, DVM, MS, DACVIM, DACVPM (Hon), conducted an educational audience participation session about rabies at the 2017 Western Veterinary Conference in Las Vegas.

Managers can develop team members’ skills, knowledge and self-esteem, or they can create animosity, mistrust and doubt.

An Abu Dhabi hotel hiring cats to help employees beat stress, a Chinese city implementing a one-dog policy, an endangered lynx photographed for the first time in a decade and more in this week's world news roundup.

At the recent American Animal Hospital Association annual meeting, Lee Palmer, DVM, MS, DACVECC, NRP, EMT-T, WEMT, CCRP, TP-C, led a discussion about trauma triage, emphasizing that “time is of the essence” when a client whose pet has suffered a traumatic injury calls or comes to your practice.

The industry perspective on this growing field — and what it means for veterinarians and pet owners.