Brian Faulkner, BSc(Hons), BVM&S, CertGP(SAM), CertGP(BPS), MBA, MSc(Psych), MRCVS

Adopting certain habits before, during and after patient visits can increase the likelihood that clients will pay for services at the time of the appointment.

To attain genuine self-assurance, we need to understand the thoughts that may be holding us back.

Emotional insecurity in practice is inevitable, but it can be managed.