RECALL: United Pet Group Expands Rawhide Recall

June 20, 2017
American Veterinarian Editorial Staff

United Pet Group has expanded its previous recall of rawhide dog chew products to include retail partner private label brands.

United Pet Group, a global marketer and manufacturer of pet supplies, has expanded its previous recall of rawhide dog chew products to include retail partner private label brands.

The recall was initiated after the company identified that some of its manufacturing facilities in Mexico and Colombia, and one of its suppliers in Brazil, were using a quaternary ammonium compound mixture as a processing aid for the dog chews. Ingestion of quaternary ammonium compounds, which are often used to clean food-processing equipment, may cause such clinical signs in dogs as reduced appetite, diarrhea, and vomiting.

United Pet Group has received limited reports of illness based on the affected rawhide products. The primary consumer complaint was an unpleasant odor; other complaints included diarrhea and vomiting following ingestion.

The additional private label products being recalled are as follows:

Private Label Product BrandsPrivate Label Product Names and Identifying Information

Companion

This recall is limited to dog chew products that contain rawhide. Only products with lot codes listed on the back of the package that start with AH, AV, A, AI, AO, or AB and which list expiration dates from 6/01/2019 through 5/31/2020 are affected by this recall. This includes all package sizes and/or weights. The following contact information appears on the back of the package of the affected products:

Distributed by FOODHOLD U.S.A., LLC LANDOVER, MD 20785 1-877-846-9946

Dentley's

This recall is limited to dog chew products that contain rawhide. Only products with lot codes listed on the back of the package that start with AH, AV, A, AI, AO, or AB and which list expiration dates from 6/01/2019 through 5/31/2020 are affected by this recall. This includes all package sizes and/or weights. The following contact information appears on the back of the package of the affected products:

Pacific Coast Distributing, Inc. 19601 N. 27th Ave. Phoenix, AZ USA 85027

Enzadent or Dentahex

This recall is limited to dog chew products that contain rawhide. Only products with the below listed UPC codes printed on the back of the package and which list expiration dates from 6/01/2021 through 5/31/2022 are affected by this recall. The following contact information appears on the back of the package of the affected products:

ENZADENT CHIPS MED 30 CT 17030030181

ENZADENT CHIPS PETITE 30 CT 17030030167

ENZADENT CHIPS SM 30 CT 17030030174

ENZADENT CHIPS LG 30 CT 17030030198

DENTAHEX CHIPS PETITE 30 CT 17030030228

DENTAHEX CHIPS SM 30 CT 17030030235

DENTAHEX CHIPS MED 30 CT 17030030242

DENTAHEX CHIPS LG 30 CT 17030030259

Manufactured for Vetoquinol USA Inc. Ft. Worth, TX USA 76137

Essential Everyday

This recall is limited to dog chew products that contain rawhide. Only products with lot codes listed on the back of the package that start with AH, AV, A, AI, AO, or AB and which list expiration dates from 6/01/2019 through 5/31/2020 are affected by this recall. This includes all package sizes and/or weights. The following contact information appears on the back of the package of the affected products:

Distributed by SUPERVALU INC. EDEN PRAIRIE, MN 55344 USA

Exer-Hides

This recall is limited to dog chew products that contain rawhide. Only products with lot codes listed on the back of the package that start with AH, AV, A, AI, AO, or AB and which list expiration dates from 6/01/2019 through 5/31/2020 are affected by this recall. This includes all package sizes and/or weights. The following contact information appears on the back of the package of the affected products:

Distributed by Wal-Mart Stores, Inc. Bentonville, AR 72716

Good Lovin' or Petco

This recall is limited to dog chew products that contain rawhide. Only products with lot codes listed on the back of the package that start with AH, AV, A, AI, AO, or AB and which list expiration dates from 6/01/2019 through 5/31/2020 are affected by this recall. This includes all package sizes and/or weights. The following contact information appears on the back of the package of the affected products:

Distributed by: International Pet Supplies and Distribution, Inc. San Diego, CA 92121

Hill Country Fare

This recall is limited to dog chew products that contain rawhide. Only products with lot codes listed on the back of the package that start with AH, AV, A, AI, AO, or AB and which list expiration dates from 6/01/2019 through 5/31/2020 are affected by this recall. This includes all package sizes and/or weights. The following contact information appears on the back of the package of the affected products:

Distributed by H-E-B San Antonio, TX 78204

Priority Pet

This recall is limited to dog chew products that contain rawhide. Only products with lot codes listed on the back of the package that start with AH, AV, A, AI, AO, or AB and which list expiration dates from 6/01/2019 through 5/31/2020 are affected by this recall. This includes all package sizes and/or weights. The following contact information appears on the back of the package of the affected products:

Distributed by Lucerne North America LLC

P.O. Box 99

Pleasanton, CA 94566-0009

1-866-578-4395

All products identify expiration dates from 6/01/2019 through 5/31/2020 on the back of the package with the exception of Enzadent and Dentahex, which are listed by UPC codes and specific expiration dates listed above.

Consumers are urged to dispose of the recalled products or return them directly to United Pet Group or where they purchased the product for a full refund.

For more information, consumers can contact United Pet Group consumer affairs at 855-215-2962.