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Don't be too quick to write off lunch
Q. I take my practice staff out to lunch four times a year as a way to boost morale. Can I write off these lunches on my taxes as a business expense?
Caring for senior pets-and the owners who love them
An aging cat taught this doctor how to show compassion to clients with older pets.
'What's this going to cost?' Answer with caution
Everybody loves detailed estimates. It's just that practices cannot afford them. The labor is just too costly.
The 7 deadly sins of practice
Don't let these business mistakes corrupt your practice.
7 things to look for in a new position
Watch for these warning signs and welcome sights to be sure your new practice is a keeper that'll keep you happy.
Extinguish fire safety worries
Are your veterinary practice's fire extinguishers properly placed and inspected-or do you need them at all?
Ceremony brings clients together
Creating unity among clients whose pets have passed away helps solidify their bond to your practice-and shows great empathy.
The company he keeps
Read how competing veterinarians wound up in the same band.
Out of the comfort zone
We get into deeply seated patterns of thinking and acting, and at some point we lose sight of other possibilities and opportunities.
If I were a rich man ... or not
If you don't have a strong desire to be wealthy, you're in good company in the United States.
Drug team members with praise
The brain chemical that motivated cave-dwellers to hunt will get your staff excited about performing well.
A mint on the pillow
We've adopted a major hotel chain's steps for providing excellent client service. Of course, we aren't in the hotel industry, but we are in the hospitality industry.
Developing a vaccine strategy
Who would have guessed that the great debate of this decade would focus on vaccine protocols?
Trickle-down planning for the new year
Help your team develop a year-long plan to improve on weaknesses and let them run with it.
Tick-borne disease testing helps pets, practice thrive
Testing, treatment, and public health all play a part.
The dreaded tax audit: How to lower your risk
For many years, the risk of a tax audit was barely on the radar for most veterinarians, but today the chances that the Internal Revenue Service (IRS) will flag a practitioner's tax return for an audit are noticeably greater.
The whole enchilada
A humble-sized facility loaded with extras, Atascocita Animal Hospital in Humble, Texas, is the 2007 Veterinary Economics Hospital of the Year.
Sidewalk surfing
Most of my clients would never suspect that I'm an active skateboarder. I'm certainly not a stereotypical skater who speaks in "dude" ...
Get out of your unhealthy rut
Don't wait until you collapse on the floor of your clinic to make much-needed changes to your lifestyle. Personal wellness is crucial to fulfilling, successful practice ... and it could save your life.
Client care coordinator vs. receptionist
What's the difference between a client care coordinator and a receptionist? Is there a pay difference between the two?
Where's my vacation?
Q. I'm an associate who's paid on production only. Does this system discourage me from taking unpaid vacation days? Do I really even have any vacation time?
You bugged? We all bug!
You've got a bunch of different personalities buzzing around your clinic, but that doesn't have to mean a lot of stinging and biting.
New kid on the block
I'm a new associate at a small-animal practice. Some of the team members seem resentful of me. What can I do to earn their trust?
Stay straight with the IRS
Don't let tax season strike fear in your heart. Play by the taxman's rules, and if he shows up for an audit, you'll be ready.
Time to budge on budgeting
You've put it off long enough. Make time to check your numbers so you can make smart financial decisions for your practice.
You don't know they don't care
I thought I knew what the ideal veterinary client looked like-the one who's willing to pay for the highest level of care. I was wrong.
Budgeting for retirement
Q. I'm looking to retire in a couple of years. How long would $600,000 last me if I withdrew $31,000 annually?
There was a time . . . before specialists
I have met many good surgeons like J.D. over the years. They are surgeons in the true sense and love their work. Yes, they are surgeons even if they are not board-certified, but they are a dying breed.
A well-kept secret
How one hospital design winner suprised his family with the big news.