Put unused space to work as a central pharmacy
Scattered inventory and inefficient procedures cost you time and money. Here's a solution.
Satellites need communication with the mother ship
Communication failures between facilities lead to disconnect and tension.
Lights! Camera! Meet!
Our 24-hour clinic has a main office, three satellite facilities, 14 veterinarians, and 80-plus team members, so staff communication is always a challenge. In addition to a weekly newsletter, we have monthly meetings for each department and a monthly staff meeting for everyone.
A mint on the pillow
We've adopted a major hotel chain's steps for providing excellent client service. Of course, we aren't in the hotel industry, but we are in the hospitality industry.
Phone room gives clients equal attention
We pulled the phones from our front reception area, and we've never looked back.