Business

Shoddy leashes, old plastic bowls and crazy-dull nail trimmersdo the pet owners you serve know how harmful this junk can be? Use this tool to show them what to keep and what to toss.

When you're saving for retirement, it's understandable that you'd get caught up in the big-picture stuff, but don't let these "little" financial problems sneak up on you.

Dead giveaways that Brian is down in the dumps (plus bonus tales of real life practice nightmares).

Understand the system, but use breaks in the context of your clinic's needs.

Retreating to your emotional silo may feel safer, but it wont protect you long-term.

In which we shamelessly self-promote our books by pointing out how we've thought through your biggest problems and solved them ALL (mostly). (Note: We're giving away free content from the book here. Really. Like scheduling tools, employee incentive programs and more.)

Key is to understand others communication styles, explains Denise Tumblin in this video.

Hints to help you track whats changedand what hasnt.

Use this handout to show clients this should not be the first training method of choice.

Veterinary practices are turning to dentistry as a way to replace lost spay and neuter revenue and encourage regular visits. Heres how to get started.

Don't deny the gift of a lifetime of care in your veterinary practice by making these common mistakes.

If we're so adept at identifying medical problems and making diagnoses, then can't we fix our own problems?

Cat Cafés are establishments that allow patrons to engage and interact with cats while drinking their coffee. Some animal welfare organizations are concerned the cafés are not in the best interest of the cat.

Dr. Courtney Sampson provides the neurology perspective on this challenging oncology case.

Dr. Isabella Pfeiffer provides the radiation oncology perspective on this challenging oncology case.

Dr. Silke Hecht provides the radiology perspective on this challenging oncology case.

Dr. Lark Walters provides the medical oncology perspective on this challenging oncology case.

Dr. Jennie Jankovsky provides the anatomic pathology perspective on this challenging oncology case.

This CVC educator has a lesson for all you other hard-working practice managers: Use tech, don't get abused by tech.

You don't have to dig deep to unearth all the benefits of the software sitting right there on your veterinary office computers.

A CVC attendee gave us a trio of veterinary dental client-compliance tips for you to chew on.

Use these informational social media posts to educate veterinary clients on otitis externa and other ear-related diseases.

Canadian researchers think they may have found a way to stop porcine epidemic diarrhea virus, a scourge that has killed millions of pigs in recent years.

Why borrowing four principles of human clinical bioethics will enhance the lives of our veterinary patients.

To save a kitten, a veterinary technician like me can't help but share good advice to see the veterinarian, whether it's in the feed store, the grocery store or anywhere. But sometimes trying to help just gets you a slap in the face (not literally).

Whether youre building new or remodeling, architect Wayne Usiak, AIA, reveals a few tricks in his spell book for your small veterinary hospital. Wand and top-hat optional.

Bone is pretty amazing tissueconstraining and directing the forces of muscle, and adapting under heavy loads. So, can you apply that metaphor to your client communication? Veterinary surgeon Dr. David Dycus explains how poor communication led to one super smelly cat, and offers tips getting clients to follow your fracture management recommendations.

Switching styles can trip up the team, but the transition is worth the trouble.

This doctor kept it all straight, even after a bonk on the head.

CVC educator Bash Halow, LVT, CVPM, is afire with excitement about the power of the "push notification" to connect to veterinary hospital clients.