Want to improve job satisfaction at your practice? Work on communication
Denise Tumblin, CPA, is president and owner of Wutchiett Tumblin and Associates, a Columbus, Ohio, firm offering management advice as well as valuation and acquisition services to equine and companion-animal practices. Tumblin merges her business skills, farm background, and personal interest in companion, equine, and food animals to assist clients in achieving their goals.
Key is to understand others communication styles, explains Denise Tumblin in this video.
In Benchmarks 2015: A Study of Well-Managed Practices, the authors found that improved internal communication increased job satisfaction for associates, team members and practice owners. Their investigation continues in Benchmarks 2016. Watch Denise Tumblin, CPA, owner of WTA Veterinary Consultants, on this video to learn more, then check out dvm360.com/benchmarks2015 and dvm360.com/benchmarks2016.
If you want to be one of the best, there's no need to dream it up yourself.
You spend all kinds of time and energy healing animals and keeping clients happy. But you know you need to focus on those other feel-good things ... like increased revenue, better leadership and a practice that runs smoothly.
And you think you have to figure that out all by yourself.
Guess what, dear reader? You don't. You get your hands on Benchmarks 2016: A Study of Well-Managed Practices. And you let those all-star practices-the ones that provide top-notch animal care while making serious bank-show you the way.
Benchmarks 2016 has action steps to ...
> increase profits (and client and patient benefits through communication)
> fuse leadership and management (for a team-based culture with empowered employees)
> take advantage of technology (developing your goals and mapping out a strategy)
> get ready for transition (by prepping yourself, your practice and your buyer to ensure your practice's legacy)