The Positive Preventive Veterinary Experience Protocol approach combines environmental changes, pain-reduction techniques, sensory distraction, and positive reinforcement to make preventive visits less stressful for pets and their owners.
News|Articles|July 1, 2011
Constipated communication: Diagnostic checklist
Author(s)W. Bradford Swift, DVM
Rate your veterinary practice to find out whether your team communication is up to snuff.
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Not sure if your practice suffers from constipated communication? Evaluate the degree to which these "clinical signs" are present in your practice. (1 = not at all, 10 = rampant)
______Mixed messages (especially from the practice owner)
______Gossip
______Complaining
______Covert communication
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______Tardiness
______Absenteeism
______High turnover
______Lost motivation
______ TOTAL
Your score:
0 to 20: Excellent! You have a healthy practice.
21 to 40: Very good! You have a few areas to work on.
41 to 60: Fair. It's time to prescribe some communication cures.
61 to 80: Warning! Immediate attention to communication is needed.
Dr. Brad Swift is founder of the Life on Purpose Institute and helps professionals through writing, speaking, and coaching. Send comments to
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