Practice Management

Train your veterinary receptionists right from the beginning.

This form is an example of what you might give new hires on their first day at your veterinary practice.

Is your veterinary practice cat friendly? It will be once you start implementing these tips and programs.

A creative solution for your veterinary practice.

Q: Our veterinary practice often plans outreach activities for the community. Can we require team members to attend these events on their own time? If so, how should we compensate them?

The best greeting you can extend is a thorough training and orientation program. The more time you spend on these crucial introductory steps, the more likely your new hire is to stick around-and flourish.

Veterinary Economics and Firstline editor Brendan Howard reports live from Firstline Live at CVC Washington, D.C.

If the engagement among your veterinary practice's Facebook fans has dropped off, an algorithm may be to blame.

Nobody knows equine practice management like Jim Guenther. Here are five of his best articles from over the years.

National Report - Three veterinary practitioners are still coming to terms with loss from fires in February-one who lost a family business and nine animals, another who lost her home, and a third who lost his business and many personal possessions in a suspected arson.

These three stumbling blocks must be fully understood before veterinary practice owner and associate sign on

Dispenser keeps gloves within reach, but out of the way

I've worked the front desk and I smiled at veterinary clients because I wanted to-not because I had to.

Holder keeps tubes organized and easily accessible.

Watch for schism in the clinic.

A new study says the average veterinary hospital is up in sales compared with 2010. Find out how to prepare your practice for a more positive future.

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Measure the health of your veterinary practice by reviewing these 15 metrics monthly.

Don't get a 'bad hire.'

Dr. Ross Clark has built a legacy on open-book management.

In the last Diagnote, we discussed caring about patients in the context of drug shortages.

It's tempting to slash your CE budget during lean times-don't do it. In fact, consider sendng the whole team.

Federal economists predict there will be 10,400 more veterinarians by 2020.

Remind doctors of your valuable skill set.

This pocket card can serve as an aid for exam room effectiveness. I bring mine with me for each appointment

Save money with this DIY practice project.