Practice tip: Fortify your recommendations

July 20, 2018
Ali Daniel, DVM

A simple switch of a single word could drive compliance with veterinary clients through the roof.

We all want our clients to listen and follow our guidance. Whether we need them to approve a surgical treatment, make an important purchase, give year-round parasite prevention, schedule an oral health procedure, or just sign off on yearly wellness blood screens, sometimes you may find it difficult to get a "yes."

My simple solution: Replace the word "recommend" with the word "need."

Say it with confidence and watch your compliance go through the roof!

Ali Daniel, DVM

The Veterinary Clinic

Marietta, Georgia