Carolyn Shadle, MA, PhD
Helping Them Heal: What to Say, Do for Grieving Clients
Helping clients through the grieving process after the loss of a beloved pet can bond them to your practice. Here’s what to do (and not to do).
How Words Impact Your Practice Culture
The words we use when speaking with coworkers and clients can incite camaraderie or acrimony. Here’s how to watch what you say.