Finance

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Fair production

Q. I discovered that the owner of the practice I work at has been changing my invoices. Flea medications, shampoos, and glucosamine supplements are being charged to an over-the-counter charge, even though I sold them to the client at the time of the exam. Shouldn't those items fall under my production?

To increase parasite prevention and control compliance, make sure the doctors are in agreement about the standards of care and team members know what to say to clients.

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Q. I'm an associate who's paid on production only. Does this system discourage me from taking unpaid vacation days? Do I really even have any vacation time?

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A colleague of mine was audited, fined, and required to pay back taxes for not claiming discounted employee pet care as taxable income on employee paychecks. He said that anything over a 20 percent discount must be taxed and listed as employee income. I checked with my accountant and he confirmed that I've been doing it wrong. How do I make changes in order to comply with IRS standards without upsetting my staff?

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The giant retailer is honoring veterinary prescriptions and offering customers in 49 states a 30-day supply of more than 300 generic drugs for just $4.

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You've admired those beefcake practices from afar. You envy their solid client growth and muscular marketing techniques. Well, here's how to supercharge your practice's growth.

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Analyze before you add

Will clients embrace your new service? Crunching the numbers and weighing the pros and cons can help you decide.